If you’d like to be at the forefront of a new trend developing in the hospitality industry, then try the Institute’s new management guide, Making Drinking Water Part of Your […]
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Each year the British hotel industry and related sectors look forward to the release of Hotel Britain, BDO’s annual report showing how UK hotels are performing. Formerly published by PKF […]
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Issues don’t get much hotter than the upcoming Scottish referendum on independence from the United Kingdom. In the autumn of 2013, the Institute’s Scotland Branch held a well-attended debate between […]
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Food and books: two of my favourite things. In the not-so-distant past, food and drink consumption in libraries was taboo. Librarians were seen as fierce and uncompromising when they forced […]
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Most hospitality businesses are aware of the new food labelling regulations that come into effect on 13th December 2014 across Europe. For the first time, caterers will be required to […]
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The hospitality industry has grappled with the issue of unfilled vacancies for years. Despite the recent global recession, the industry is standing on what David Fairhurst, chief people officer at […]
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Cookery students: if you think you have a knack for vibrant Asian cookery, then you’ll want to enter Zest Quest Asia. Chef Cyrus Todiwala OBE FIH has just launched Zest […]
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It’s the question on every hospitality manager’s lips: “How do I create brilliant customer service?” To find out, the Institute hosted industry expert Sarah Gilbertson from Result Coach Ltd at […]
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Please help us determine how hospitality businesses are handling the increased use of e-cigarettes by answering a single question about the smoking – or ‘vaping‘ as it is known – […]
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English Tourism Week is a week-long celebration of events showcasing the quality and vibrancy of the visitor experiences and the value our industry brings to our nation. Accommodation, pubs, restaurants, […]
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Hospitality management students were given a flying start to their careers as their talents for public speaking and decision-making were put to the test at Passion 4 Hospitality (P4H), the […]
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