I’m In Podcast | Live HRIE special – Part 2

The second special extra episode of I’m In, recorded in front of a live audience at HRIE 2023, hosted by Phil Street FIH, is available to members today and asks How do the technological trends of today, impact the hospitality industry of tomorrow?

In October 2023 at the Hotel & resort Tech Expo at London’s Excel, we recorded two podcasts in front of a live audience on the subject of how today’s trends impact the industry of tomorrow. In today’s episode, we air the second of the two panel discussions.

Joining Phil on stage was Harsh Sodhani AIH Sales Manager at Hampton By Hilton London City, Katariina Reissaar MIH Front Office Manager at the Royal Air Force Club, Marco De Simone MIH Deputy restaurant Director at Corinthia London and Pablo Pereira-Doel Lecturer at the University of Surrey.

Once again our panel really brought some great content including:-

• Tech and Guest experience
• How to get some balance between tech and people
• What jobs will Technology take?
• Technology from a sales perspective
• The risks of technology
• Tech and learning
• Virtual Reality
• How education keeps up with evolving tech trends
• Tech v Human interaction
• Individual Approach
• Industry Collaboration
• Questions from the audience

A huge thank you to our panel for tackling this vast topic head on.

Enjoy!

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

Members can listen to the HRIE tech special episode nowLISTEN TO THE FIRST TECH SPECIAL ON APPLE PODCASTS