After 18 months of producing the podcast, we thought it would be interesting to start mixing things up a bit. Introducing our “Importance of” series where from time to time, we’ll take a look at a specific role within hospitality and discuss just how important it is.
So in our first one, step forward the Front of House Manager, a role that can exist in many forms throughout many types of hospitality businesses.
In this episode, helping Phil understand the importance of this role, we called upon the knowledge of three more wonderful IoH members; Jupiter Humphrey-Bishop AIH, Catrina Pengelley MIH and Adam Terpening FIH to talk about:
As always, our guests also gave us their reasons for saying #imin to the IoH. They included: –
A huge thank you to our guests for giving up their time and knowledge
Enjoy!
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org
IoH members can listen first from today by following this link
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