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Flow Learning by Mapal

Endorsed programmes

  • Anti-Modern Slavery
  • Anti-Modern Slavery for Managers
  • Asbestos Awareness (UK, US, EU/ROI)
  • Conflict Resolution
  • COSHH: Working With Hazardous Substances (UK)
  • Creating Great Guest Experiences
  • Data Privacy
  • Data Privacy Foundations
  • Desk Space Ergonomics
  • Disability Awareness
  • Diversity, Inclusion and Equity
  • Essential Cooking Skills
  • Essential Prepping Skills
  • Event Planning for Hotels
  • Fire Safety Awareness
  • First Aid Awareness
  • First Aid Awareness for QSR (Quick Service Restaurant)
  • Food Allergens
  • Food Allergens for QSR
  • Food Allergens Refresher
  • Food Safety Level 1
  • Food Safety Level 1 Refresher
  • Food Safety Level 1 for QSR
  • Food Safety Level 2
  • Food Safety Level 2 Refresher
  • Food Safety Level 2 for QSR
  • Four Ways to Build Revenue
  • Health and Safety Level 1
  • Health and Safety Level 1 Refresher
  • Health and Safety Level 1 for QSR
  • Health and Safety Level 2
  • Health and Safety Level 2 Refresher
  • Health and Safety Level 2 for QSR
  • Licensing England and Wales
  • Licensing Scotland
  • Menopause Awareness (UK, US, EU/ROI)
  • Mental Wellness
  • Outstanding Guest Service
  • PCI DSS: Handling Cardholder Data Safely
  • Picking Up Manual Handling
  • Preventing Workplace Sexual Harassment
  • Responsible Service of Alcohol (Northern Ireland)
  • Responsible Service of Alcohol (ROI)
  • Restaurant Revenue Management
  • Safeguarding Your Guests
  • Safe Steps for Working at Height (UK, US, EU, ROI)
  • Service That Sells
  • Takeaway and Delivery Success
  • The Fire Marshal
  • Which Wine?
  • Working With Hazardous Substances (EU, ROI)
  • Workplace Sexual Harassment
  • Hotel Learning Collection: all employees
  • Hotel Learning Collection: supervisors and managers
  • Kitchen Learning Collection: all employees
  • Kitchen Learning Collection: supervisors and managers
  • Restaurant Learning Collection: all employees
  • Restaurant Learning Collection: supervisors and managers

Endorsement period

April 2025 to April 2028

Endorsement report

Reports are only available to members. Please log in or become a member to access.

Provider website

https://mapal-os.com/en/solutions/flow-learning

Flow Learning by Mapal | Institute of HospitalityProgrammes offered by Flow Learning by Mapal have been endorsed by the Institute of Hospitality since July 2010.

“We are absolutely delighted to have our modules re-endorsed by the Institute of Hospitality. This recognition we’ve had since 2010 is important to us as it demonstrates to our clients that we have a quality product which strives to encourage the highest professional standards within the hospitality industry.”

Simon Faughnan 
Chief Product Officer
MAPAL Group

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