We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
In this special episode, recorded live at Passion4Hospitality last year… Phil is joined by guests Amber Staynings, Peter Avis FIH, and Miranda Quantrill to explore the profound impact of psychology in the hospitality industry, especially concerning guest experience.
I’m In is sponsored by Leonardo Hotels UK & Ireland.