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“I’m In” – Episode 45 | Crisis Management

May 28, 2025

Phil Street FIH & guests

In this episode of I’m In, the Institute’s official podcast, host Phil Street FIH dives into the world of crisis management and brings together two hospitality leaders who have faced challenges head on. Michael Voigt FIH MI, Managing Director at The Goring and Ciara Crossan MIH, Founder and CEO from Wedding Dates share their personal insights on surviving, thriving, and learning through crises in hospitality. From COVID-19 to personal challenges, this conversation highlights the power of empathy, leadership, and reinvention in uncertain times.

I’m In is sponsored by Leonardo Hotels UK & Ireland.

PODCAST details

00:46:04

mins

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