We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
This episode introduces our “Importance of” series where from time to time, we’ll take a look at a specific role within hospitality and discuss just how important it is.
First up is the Front of House Manager, a role that can exist in many forms throughout many types of hospitality businesses.
Helping Phil understand the importance of this role, we called upon the knowledge of Jupiter Humphrey-Bishop AIH, Catrina Pengelley MIH and Adam Terpening FIH.