I’m In Podcast Episode 37 | Invisible Reputation

Episode 37 of our monthly ‘I’m In’ podcast is available for our members to listen to today!

In this engaging episode of I’m In, host Phil Street is joined by three more influential figures within the Institute of Hospitality membership: Chris Eigelaar FIH, Raul De Souza FIH (MIH at time of booking), and tuning in from Nigeria, Marvellous Dada AIH. Together, they explore the nuanced and compelling topic of “Invisible Reputation.”

Key Discussion Points:

• What even is an invisible reputation?
• Can we control what goes into your invisible reputation?
• How do you build an invisible reputation?
• Some real-world examples of people with excellent invisible reputations
• Job roles/positions and invisible reputation
• Business and Invisible reputation
• Public vs invisible reputation
• The risks of being too reliant on invisible reputation
• Invisible reputation in the digital age

In addition, our guests gave their reasons why they feel it’s important to be part of the IoH: –

• Giving back to the industry
• Being supportive, generally
• Networking
• Meeting other serious professionals
• The educational resource
• To follow the international development of the Institute
• To be in a network of professionals
• To be in a community that takes professionalism seriously

HOST
Phil Street FIH

GUESTS

Chris Eigelaar FIH, Resort Director – The Belfry Hotel & Spa
Raoul De Souza FIH, General Manager – Hilton Bankside
Marvellous Dada AIH, President – TMD Brand

Members can listen today by following the link below.

And for everyone else, episode will drop wherever you get your podcast on Thursday 10 October.

Enjoy!

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street at phil.street@instituteofhospitality.org

Members can listen to Episode 37 now