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Management Guides

Practical Insights for Hospitality Professionals and Businesses

The Institute produces Management Guides on topics of relevance to hospitality professionals, academics and students. Guide contributors are industry experts and key points are summarised for easy application in hospitality workplaces. Each guide fits under the IoH Five Pillars of Hospitality Management and includes a ‘Further Resources’ section listing additional sources of quality information.

Members can download guides for FREE by selecting the relevant links below. You will be prompted to log in if you haven’t already done so. If you need any assistance please email library@instituteofhospitality.org.

Management Guides | Institute of Hospitality

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Management Guides Aligned to the IoH Five Pillars of Learning

Business

Food Allergen Labelling Regulations

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Acrylamide in Food – Guidance for Caterers

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Addressing Food Waste: Case Studies for the Hospitality Industry

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Business Continuity Planning in Hospitality

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Catering for Special diets including Allergies, Coeliac Disease and Intolerances (Free From)

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Cooking with Gas: Ensuring Safety in Hospitality Businesses

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Facing the future: Developing as hospitality leaders and technology adoption

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Flood Checklist for Hospitality Managers

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Guide to Your Obligations Under the Equality Act 2010

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Health Security in Hospitality

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Navigating Business Instability caused by Covid-19

Planning for Hospitality Recovery
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Making the right EPoS selection

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Managing Legionnaires’ Disease

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PESTLE for Hospitality Businesses

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Tackling the Hidden Hazard in Commercial Kitchens

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Health Security in Hospitality

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Recent Changes in Revenue Management

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TUPE 2014: How Recent Changes May Affect Your Hospitality Business

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Customer/Guest

Does Your Website Meet New Mobile Standards?

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Forecasting, Pricing and Revenue Decisions for Hospitality

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Hotel Marketing in the Digital Age

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Managing your Online Reputation

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Rebuilding Trust With Our Customers and Colleagues

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Remarketing Advertising: Catching the Ones that Got Away

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Search, Book, Stay: Embracing Technology at Every Stage of the Traveller’s Online Journey

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Leadership

Crisis Planning: Comms, Management and Response

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Self-serve – A guide for Hospitality Management

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Winning Staff: How to Develop a Robust Reward Strategy

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Self-Care

Career and Job-Seeking Resources

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Great Expectations: Successful Work Experiences in Hospitality

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Making Drinking Water Part of Your CSR Policy

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Team

Attracting and Retaining Staff: Pay Benchmarking for Competitive Advantage

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Combatting Human Trafficking: Spotting Signals and Raising barriers

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Coronavirus Employment \ HR Law FAQs
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Employing Ex-offenders: Making the Right Choice (free download)
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Hospitality Apprenticeships

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Planning for Hospitality Recovery (free download)
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Rebuilding Trust With Our Customers and Colleagues

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Winning Staff: How to Develop a Robust Reward Strategy

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Zero Hours Contracts: Making them Work

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