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IoH confirms endorsement for Reelyze

6 January 2025

The Institute of Hospitality has confirmed endorsement for seven online training courses that utilise Artificial Intelligence (AI) technology, offered by Reelyze.

IoH Endorsement has been awarded for seven online training courses in Food Safety, HACCP, Health & Safety, Allergen Awareness, and the Responsibilities of Serving Alcohol.

Reelyze is a platform aimed at the hospitality, facilities management, and retail sectors which helps provide deskless workforces gain access to the information they need to do their job wherever they are, whenever they need it. It helps solve the challenges around giving these employees access to knowledge and training to be able to do their jobs effectively. Reelyze creates and distributes mobile learning courses in a ‘Conversational Learning’ format where learning is created in bite-size modules to improve engagement and retention and which are  delivered by an Artificial Intelligence (AI) coach named ‘Eve’.

Reelyze has the ability to create a variety of learning pathways which can be tailored to the learner, based on the learner needs, so that individuals are not all following a ‘one size fits all’ learning package. This is addressed at the start of each course with the learner identifying their level of expertise, from new to expert. Depending on the reply, the course is then built in real time for the individual.

A feature of the courses is ‘Eve’, the learning coach, an Artificial Intelligence (AI) chatbot that provides an answer in a text format to a question that is typed in. In testing this, comprehensive and correct answers were provided to the questions asked. The panel noted that this is an excellent feature and distinguishes this learning platform from other online training providers.

The Institute’s Professional Review Panel commended the programmes as being very engaging and appealing to the learner, and, in particular commended:

  • The demonstration a very high professional approach to the creation, presentation and content.
  • The design of the set of courses that are at the forefront of online learning, where building a course reflects the learners prior knowledge.
  • The use of an Artificial Intelligence (AI) chatbot to answer questions from learners, in real time.

Paul Putman Chief Executive Officer at Reelyze said: “Endorsement from the Institute of Hospitality is so important for Reelyze and the pioneering customers who use our platform. Our customers are demonstrating their ability to utilise the latest AI technology to revolutionise how to upskill, retain and develop their teams to the highest standards. Now, with this endorsement, they can be even more confident that their desire to lead the industry by investing in the skills of their teams is backed and endorsed by the single most important global professional body who define the very best in hospitality.”

The Institute’s CEO Robert Richardson FIH MI added: “I am delighted that Institute of Hospitality endorsement has been awarded to these innovative online training courses. IoH endorsement recognition is an achievement to be very proud of and we look forward to developing our relationship with Reelyze.”

To find out more about Reelyze endorsed programmes please follow this link.

To connect with Reelyze please follow this link.

Access all IoH Endorsed Programmes here

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