This month’s book of the month is called ‘Leadership, Reinvented: How to Foster Empathy, Servitude, Diversity, and Innovation in the Workplace’ by Hamza Khan. In this book, Hamza Khan challenges […]
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The Institute has begun its search for the Best Hospitality Student Paper 2025 and is inviting students to submit a personal and reflective paper on the topic: ’My Passion for […]
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IHG Hotels & Resorts, one of the world’s leading hotel companies, with over 6,600 hotels across more than 100 countries and 20 much-loved brands including InterContinental, Kimpton, Holiday Inn, voco […]
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This month’s book of the month is called ‘Hospitality Strategic Management: Concepts and Cases’ by Cathy A. Enz. This month, we’re spotlighting a must-read for hospitality professionals who want to […]
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This month’s e-book of the month is called ‘Coaching for Emotional Intelligence: Unlocking Star Potential in Your Employees’ by Bob Wall. Coaching for Emotional Intelligence is a practical guide that […]
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This month’s book of the month is called ‘The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secret’ by Micah Solomon. The Heart of Hospitality is the essential […]
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The Independent Hotel Show, the business event for luxury and boutique hoteliers taking place on 6-7 October at Olympia, will explore the theme of Redefining Luxury. Glenn Wallace, Event Manager […]
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Get ready for a FREE action-packed day at the Institute of Hospitality’s North Region’s ‘Thriving in the North’ Conference on Tuesday 13 May 2025 at the iconic Concorde Conference Centre, […]
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This month’s book of the month is called ‘Fresh Customer Service: Treat the Employee As No. 1 and the Customer As No. 2 and You Will Get Customers for Life.’ […]
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Promising to be bigger and better than ever, this year’s free London Hospitality Festival, sponsored by the Institute, is set to welcome over 3,000 hospitality professionals from in and around […]
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This month’s newly purchased book of the month is called The Spirit of Hospitality: How to add the missing ingredients your business needs. The Spirit of Hospitality by Larry Stuart, […]
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A new resource hub to support people and businesses impacted by the challenging market conditions affecting the hospitality sector launches today and will help provide a lifeline to workers grappling […]
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