Flae Robotics is a Czech technology company dedicated to reshaping hospitality through innovation that combines automation with empathy. Our flagship product, BE‑A, is an advanced AI receptionist designed to meet the pressing challenges of modern hotels: rising costs, staff shortages, and ever‑increasing guest expectations for fast, personalised service.
What BE‑A offers
BE‑A manages the entire guest journey — from the first enquiry through reservation, upselling services, check‑in, and handling requests during a stay. She is not only a guest‑journey manager but also a reliable colleague for front‑office and reservations teams, removing repetitive workload, ensuring flawless handovers, and delivering consistent, high‑quality service every minute of the day.
The system operates across multiple channels: email, WhatsApp, phone, voice interface, and soon a holographic avatar in a holobox. BE‑A is available 24/7, communicates in more than 100 languages, and guarantees uninterrupted service standards.
Competitive advantages for hotels
The team behind BE‑A
BE‑A is developed by a team combining deep hospitality expertise with cutting‑edge technology, led by Filip Linek (CEO) and Lukas Korous (VP of Technology). Their mission is to deliver practical, reliable, and scalable AI solutions that are already transforming the future of hospitality.
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