Who we are

Who we are 2019-01-02T15:23:57+00:00

The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure and tourism industry. We have members working in every sector of the industry and in over 100 countries around the world.

Our primary purpose is to promote professionalism through lifelong learning. This is achieved through engagement with hospitality educators around the world, through our knowledge library resources and through a programme of professional development events.

We aim to support all our members at every stage of their career and help them reach their full potential. Every part of our broad industry is supported; Managers, students, educators and suppliers.

Established in 1938, we are managed as an educational charity and our resources include publications, management guides and research, covering both our industry and other management disciplines.


Membership of the Institute of Hospitality provides access to a wide range of benefits, promotes networking with industry contacts and helps members develop professionally to achieve their full potential.

For example, members are informed about pending legislative changes through Institute publications and events; lively seminars, webinars and networking events are held regularly; Institute e-Resources are available 24 hours a day and are easily-accessible to global members; and continuing professional development (CPD) tools, resources and events help members build successful hospitality management careers in this fast-moving, exciting industry.

As members grow and succeed in their careers, the Institute awards designatory letters after the names of Institute Associates (AIH), Members (MIH) and Fellows (FIH). These are recognised by the industry and acknowledge the members’ qualifications, industry experience and commitment to their careers.

Get the support you need and the recognition you deserve by joining the industry’s only professional body.

Join online now or call us on +44 (0)20 8661 4900.

Qualifications & Accreditation

The Institute offers a dedicated suite of nationally-accredited vocational management qualifications in hospitality, leisure and tourism. These are managed and delivered by the Confederation of Tourism & Hospitality.

The Institute is also a recognised and authoritative international body in the field of Accreditation and Endorsement for hospitality, leisure and tourism programmes of learning.

Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. We enable businesses to reach and exceed their full potential by following world class processes, customer service standards and employee engagement. Great service doesn’t happen by accident.

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