Join the Institute of Hospitality for this webinar in partnership with HIT Training.
Hospitality is an emotional profession, but how do we manage our Emotional Intelligence and that of others? How do we recognise and managing your own emotions and recognising and managing emotions in others.
Join Chris Singleton – Learning & Development Consultant at HIT Training, Richie Robinson – General Manager Department for Education at BaxterStorey, Philip Addison MIH – Founder of Learn Resilience and Rob Byrom MIH – Group Hospitality Services Manager at Hallmark Care Homes & Santhem Residencies to find out more!
As mentioned by Philip Addison from Learn Resilience, please find a link to the TED Talk by Susan David around “The gift and power of emotional courage” which deals with Emotional Intelligence is a slightly different way.
https://www.youtube.com/watch?v=NDQ1Mi5I4rg If you would like to contact Philip, please email philip@learn-resilience.co.uk or visit their web site Learn Resilience (learn-resilience.com)
A link on Amazon to Goleman’s book Working with Emotional Intelligence https://www.amazon.co.uk/Working-Emotional-Intelligence-Daniel-Goleman/dp/0747543844/ref=asc_df_0747543844/?tag=googshopuk-21&linkCode=df0&hvadid=310805565966&hvpos=&hvnetw=g&hvrand=9728702442262502600&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006867&hvtargid=pla-561641708536&psc=1&th=1&psc=1
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