The IoH Southern Branch invite you to join them at their event: Effective ways to increase spend per head.
The event will be focusing on the following topic: upselling to increase spend per head within the hotel sector as well as other segments of the hospitality industry.
Our guest speaker, Sergio Forcellino – Revenue Manager at Blastness has international experience in revenue management, he will be talking about tools businesses could use to boost their revenues in order to succeed.
Sergio will be joined by Nicola Hawitt, Sales Manager for UK & Ireland at Upsellguru. Upsellguru is considered to be one of the top upselling systems currently on offer. They will add to the discussion to provide real examples of how to enhance the customers’ experience, save time and increase revenue.
The up-selling strategy needs to be carefully planned, and prepared, finally it should be actioned in a timely manner. Like when preparing a recipe, it is important to know what specific ingredients we will need to ultimately have a positive outcome.
What is then this recipe for a strong up-selling strategy? From hotel tech software to marketing strategy without neglecting the crucial role played by properly trained staff, their people and their up-selling skills as well as incentives, these seem to be the ingredients to increase revenue and spend per head within establishments and businesses.
Although this event is free of charge and open to both members and non-members, places must be registered in advance.
Be part of our well-respected network, get trusted advice and take a positive approach to your learning and development.
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