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Our Hospitality Commitment: A proposed voluntary code of conduct for the hospitality industry

5 June 2019

Our Hospitality Commitment: A proposed voluntary code of conduct for the hospitality industry | Institute of HospitalityWould you commit to ‘Our Hospitality Commitment’ – a proposed code of conduct to show you offer good quality training, work-life balance and support to your staff?

Recruiting and retaining staff has long been a challenge for the hospitality sector. The sector faces a number of misconceptions, such as low pay, long unsociable hours, limited opportunities to develop and not offering a long-term careers.

As research from People 1st International shows, to tackle this many large hospitality businesses are making fundamental changes to offer a different and better quality job experience and, for some, it marks a radical change from how they have operated in the past.

However, attempts to change the wider perception of the industry and to show that it is changing for the better can only be done if industry works together and commits to being an ‘employer of choice’, providing good quality training, work-life balance and support to their staff.

To support this, People 1st International, is leading on the development ‘Our Hospitality Commitment’ – a voluntary code of conduct with key employers, colleges and industry partners. ‘Our Hospitality Commitment’ will cover critical areas, such as working hours and learning and development, and we’d like your views on the proposed code.

Our Hospitality Commitment: A proposed voluntary code of conduct for the hospitality industry | Institute of HospitalityShare your views on the proposed code of conduct

View a copy of ‘Our Hospitality Commitment’.

Then please take a few minutes to share your views in the survey.

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