The Institute was delighted to contribute to a major news supplement ‘The Future of Hospitality’ distributed with The Times on 22 September.
The supplement includes extensive quotes from our chief executive Peter Ducker FIH and exclusive data and research from our publication Spotlight on Hospitality 2016.
Among a series of thought-provoking articles on modern dining trends, Brexit, Airbnb, data analysis, technology and corporate hospitality, Ducker highlights how hospitality is deeply woven into the very fabric of our society and how organisational culture and better work/life balance can increase staff retention.
The supplement quotes our Spotlight on Hospitality 2016 report which says that while about 30% of hospitality employers have policies in place to support work/life balance, the increase in staff retention form these companies is about 80% higher than those who do not.
In an article on Brexit, Ducker puts the current situation in context and suggests that with the right long-term approach, the downsides of Brexit may be avoided altogether
“We know about our staff shortages and hear from friends and relatives that the thought of a graduate debt of £40,000 is putting some young people off taking the university route. We also know that the impending Apprentice Levy is exercising the thoughts and training strategies of many businesses, and the rationale behind apprentice programmes is now more compelling.”