With the hospitality industry navigating uncharted territory in a post-pandemic world, eHotelier’s Skills Survey has tackled an important question: What skills will our dynamic field need to thrive, and what education and training paths can help equip us?
As we look towards the future with hope and possibility, let’s explore how empowering ourselves — developing new talents or flexing existing ones — could provide insightful solutions.
“The research findings in the ‘Future Skills Report’, published by e-Hotelier and supported by the IoH, emphasises that recruitment and retention will remain one of the biggest issues facing the industry over the next 5 years. Making professional development a critical part of a business’s strategy.”
Sam Coulstock FIH, Head of Professional Development, Institute of Hospitality
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