IoH white paper | Cost of living crisis

Facilitated by Caitriona Lennox FIH, head of Northern Ireland, The Springboard Charity, the invited panel discussed the ‘Cost of Living Crisis –  Changes to the hospitality industry landscape, customer demands and trends’ written by Katherine Price MIH

Caitriona was joined by:

• Alastair Good MIH, managing director, Hospitality Resource,
• Eóin McGrath FIH, sales & revenue director, Hastings Hotels,
• Heather Wilson, lounge manager, Belfast City Airport, Swissport International,
• Isabel Hargreaves MIH, head of membership sales, Institute of Hospitality,
• Jessie Mckelvie, housekeeping manager, Hilton Belfast,
• Michael Cafolla MIH, franchise partner, BeckettHanlon, and owner, Cafolla’s Newtownards and Olive by Cafolla’s Greyabbey
• Sam Coulstock FIH MIEP, head of professional development, The Institute of Hospitality.

The Institute of Hospitality Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, as well as provide possible solutions.

The IoH CPD Round Tables are held nationally across the UK, and outside London, allowing IoH members to participate in critical discussions.