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Information, Advice and Guidance on Diversity, Equity, Inclusion and Belonging (DEIB)

Inclusive Cultures Create Stronger Businesses

DEIB isn’t just a trend, it’s a vital part of building successful, future-ready organisations. Today’s customers, guests, and employees expect businesses to champion diversity and create cultures where everyone feels valued and respected.

Meet the DEIB Council
DEIB | Institute of Hospitality

DEIB Glossaries

To help you understand the key DEIB terms and their meanings, we have compiled two DEIB glossaries for you to access.

DEIB Glossary Lite DEIB Glossary Lite PDF

Putting DEIB into Practice

Why DEIB Matters
  • It recognises the importance of a diverse workforce in the societies in which you operate
  • It promotes best practices internally and externally
  • Ensure your team knows from you that everyone is welcome as an employee or a guest – and that respect is always maintained, and adjustments can be made to accommodate everyon

Business Benefits of a DEIB Culture

  • Many customers, guests, and future and current employees expect organisations to have a diverse and inclusive workforce today
  • Having a diverse & inclusive workforce opens a new pool of talent and creates a positive culture to work in
  • It makes everyone, regardless of who they are, or what they do, feel equally considered, involved and supported in the workplace
  • A diverse and inclusive workforce should have a good representation of different social groups

The Value of a Diverse Workforce

  • Encourages creativity and seeing things through different lenses
  • Improves productivity, motivation and engagement
  • Boosts job satisfaction and supports retention
  • Creates a positive reputation internally and externally as a place to work and to enjoy as a customer or guest.

Useful DEIB Links and Resources

Webinars

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DEIB | Institute of Hospitality
The Inclusive Leadership & DEIB

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DEIB | Institute of Hospitality
IoH Midlands Webinar: AI, Automation and the Future Guest Journey

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DEIB | Institute of Hospitality
Digital Presence & How to Build a Personal Brand in Hospitality

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DEIB | Institute of Hospitality
Managing Conflict in Hospitality Teams: From Tension to Trust

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DEIB | Institute of Hospitality
Hospitality Careers Reimagined

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DEIB | Institute of Hospitality
Future-Proofing Hospitality Careers

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