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Industry Insights

Market Intelligence to Keep You Informed

Keeping up with hospitality and broader business issues can be challenging, so we've brought together market intelligence, practical guidance and industry insights from across the hospitality industry to help you stay informed about the trends, opportunities and challenges shaping our profession and impacting our industry.

If you are interested in sponsoring our future research, white papers or other professional development activities, please contact us.

Industry Insights | Institute of Hospitality

Guides and Resources

Welcome ALL – A Toolkit for Age-Inclusive Hospitality Venues

Hospitality venues are important social spaces where people OF ALL ages come together to connect with others. This Toolkit for Age-inclusive Hospitality Venues has been created to help venues, such as cafés and pubs, become more age-friendly places that help facilitate social connections with and between older customers in their local community.

There is nothing kinder than a welcoming smile and it could help someone to live a happier, healthier and longer life. The toolkit also offers tips for hospitality businesses to utilise otherwise empty spaces during quieter hours for social good and to improve business resilience.

View Research

Bank of England : How to Spot Counterfeit Bank Notes

Counterfeit bank notes are a liability for businesses. The Institute has joined with the Bank of England’s Banknote Checking Scheme to assist our members as strategic partners to help our members spot counterfeit notes so they don’t fall foul of the criminals.

The useful and practical guide on how to stop counterfeit notes is below for you to use and share with your teams.

Visit Bank Of England

Food waste

Wasted food is costing our industry £3.2 billion a year, and 75% of the food wasted could have been eaten.

Wasted food eating into your profits? The Guardians of Grub are here to help you rise up against the 1.1 million tonnes of food thrown away by the Hospitality and Food Service industry every year.

So, take a stand against wasted food. Help your business, the environment and the community by using our Guardians of Grub Cost Saving Calculator to find out how much money you could save.

Want to guard your profits against wasted food? In just a few easy steps, you can find out how much money and carbon equivalent you could save if you started reducing your wasted food; let’s feed people not bins.

Guardians Of Grubs Video Visit Wrap Website

CareerScope

The IoH has teamed up with CareerScope in Supporting our people, attracting talent, promoting hospitality.The hospitality, leisure and tourism industries were among the very hardest hit by the coronavirus pandemic, with many thousands of jobs lost and many thousands more who would have normally entered the industry for the first time unable to do so.

It is for this reason that we have brought together our five organisations to leverage the support that we – and many other organisations and individuals – provide to people like you. Our mission is to support our people, attract talent and promote hospitality as a great place to work. The industry may be going through possibly the toughest period in its history, but we look after our people and truly care about you.

That’s why we have developed this industry hub, which encompasses the advice, resources and support of dozens of organisations who are there to help you right now. Whether you’re looking to develop your career, build your skills, need financial or wellbeing support, want to connect with other people like you, or are simply looking for the perfect next job, this hub can help you.

Visit CareerScope

Health & Safety Executive

Catering and Hospitality Guidance from the HSE on this page you will find links to basic information on what you must do to make sure your catering or hospitality business complies with health and safety law.

Visit HSE

ACAS Guide to UK Flexible Working Law

The new flexible working law and updated Acas Code of Practice on handling requests for flexible working came into effect on 6 April 2024.To help support employers and line managers with the changes Acas has a range of free advice and resources.

The advice covers:
Working from home and hybrid working
Making a flexible working request
Responding to a flexible working request
Flexible working policy templates

For more free, detailed information, including how to access the letter templates, please visit the link below.

Advice & Support

ReWAGE report: Work, Wages and Employment in the UK Hospitality Sector

ReWAGE’s new report calls for a radical overhaul of the hospitality sector to tackle crisis-level staff shortages, with recommendations including better pay, terms and conditions for employees, including the enforcement of tipping rights, legislation to reinforce employer duty-of-care responsibilities for workers travelling to and from work and more flexibility to employ seasonal workers from within the EU and beyond.

Download the Report

Apprenticeship Information and Resources

Our Partners at HIT Training have several valuable resources for employers to help them deliver successful apprenticeship programmes. From toolkits to research, its a great place to start on your apprenticeship strategy.

Apprenticeship Resources

Supporting Mental Health At Work

Mental Health at Work

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