This Management Guide has been created to help you, your business and your team prepare to restore faith and rebuild trust in your business from a customer and colleague perspective in a post Covid-19 world.
This management guide has been produced in association with IoH member Sally Prescott, Director of Zest for Life. Our Management Guides are a free member benefit and come in a handy concise PDF format. Institute of Hospitality members can download a free pdf copy of this management guide from the Knowledge / Management Guides section of this website. Or download the IoH Connect app to easily access this guide and all of our publications. You are politely asked not to request publications via the shop as it is for sales to non-members only. Non-members can purchase this guide for £15 by adding it to the basket and making payment.