Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website.

# Institute of Hospitality: As the world’s largest professional body for hospitality, we are passionate about hospitality and proud to have supported thousands of professionals, at all levels, to become the best versions of themselves since 1938.

## Sitemaps
[XML Sitemap](https://www.instituteofhospitality.org/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [IoH CEO Robert Richardson awarded Honorary Doctorate by University of Wolverhampton](https://www.instituteofhospitality.org/ioh-ceo-hon-doc-uni-wolverhampton/): Robert received the honour during the University’s graduation ceremonies, marking a career spanning hospitality operations, business leadership, higher education and professional body leadership.
- [Is quiet resilience becoming hospitality’s new wellbeing trend?](https://www.instituteofhospitality.org/hospitality-action-quiet-resilience/): The data, taken from Hospitality Action’s Employee Assistance Programme (EAP), found more people than ever are turning to self-guided meditations and mental health resources to help them better maintain balance between their work and personal lives.
- [Cromlix MD announced as keynote speaker for IoH Dinner in Scotland](https://www.instituteofhospitality.org/scotland-dinner-keynote-2026/): With more than 20 years’ experience in hospitality, Barry’s career is a compelling example of ambition, resilience and people-led leadership. Having started his working life in the British Army before entering hospitality as a zero-hours bartender, Barry has progressed through operational and leadership roles to become Managing Director of one of Scotland’s most celebrated luxury country house hotels.
- [August e-Book of the Month | Where Two or Three are Gathered](https://www.instituteofhospitality.org/book-august-2026/): Where Two or Three Are Gathered: Why Humility Is Good for Business shows the importance of accessing wisdom and the humility that goes with it for good business. Wahlstedt also addresses the importance of building a company that views success as more than a return on investment.
- [I’m In Podcast Episode 59 | The Conversation Gap: Why Great Hospitality Begins with Better Conversations](https://www.instituteofhospitality.org/im-in-podcast-episode-59/): In this episode, Phil asks: Every great partnership, friendship, innovation and decision begins the same way... With a conversation. But what happens when the right conversations never happen?
- [Business Partner News | Inspired’s new hospitality energy management guide](https://www.instituteofhospitality.org/bp-news-inspired-energy-guide/): Starting with how to procure your energy, the guide explores practical ways to cut unnecessary usage to reduce your consumption costs, looks at unusual usage, and helps you take informed next steps about efficiencies, before turning to EV infrastructure and the case for treating energy efficiency as a team effort.
- [IoH Youth Council Monthly e-Book Review | Be My Guest](https://www.instituteofhospitality.org/yc-book-july-2026/): Visit our FREE IoH Online Library
- [Frontline Focus | How do I promote my work without sounding arrogant?](https://www.instituteofhospitality.org/frontline-focus-july/): For our July Frontline Focus, we once again invited our members to vote on the question they most wanted answered by an industry expert.
- [Fellows’ Dinner 2026 and Award Nominations Launched](https://www.instituteofhospitality.org/fellows-award-dinner-2026/): The award will be presented at this year's Institute of Hospitality Fellows' Dinner on Monday 19 October 2026 at the Kimpton Fitzroy London. Bookings are now open for Fellows to join us as we welcome our newest Fellows, celebrate professional achievement and reveal the winner of this year's Fellows' Outstanding Contribution Award.
- [Spotlight interview | Luciano Nesello FIH](https://www.instituteofhospitality.org/spotlight-luciano-nesello-fih/): Thank you for taking part in this month's spotlight interview Luciano! Can you take us back to the beginning of your hospitality career? Why did you first start working in hospitality?
- [Business Partner News | Splendid Appoint Chief People Officer to Board](https://www.instituteofhospitality.org/bp-splendid-board-appoint/): Emma joined SHG in April 2025 as Group People Director, bringing over 15 years’ experience in HR leadership. Previously holding roles within EMEA and global organisations, Emma is experienced at delivering large-scale transformation projects and aligning innovative HR strategies to business goals.
- [Our New IoH Website Launches on 3 August](https://www.instituteofhospitality.org/ioh-website-launch-2026/): With part funding from the Savoy Educational Trust, the site has been designed to improve functionality, navigation and access to key professional development tools, providing our members with:
- [Institute signs Disability Employment Charter](https://www.instituteofhospitality.org/disability-employment-charter/): By signing the Charter, the Institute has demonstrated its support for practical action that helps create more accessible workplaces, broadens access to talent and encourages inclusive employment practices that benefit both people and organisations across the hospitality industry.
- [IoH confirms endorsement for the World Sustainable Hospitality Alliance](https://www.instituteofhospitality.org/endorsement-wsha/): The World Sustainable Hospitality Alliance is a global industry body established in 1992 that represents more than 66,000 hotels and 300 brands. The Alliance develops practical tools, standards-aligned resources, and industry programmes that help hospitality companies advance Net Positive Hospitality and social mobility.
- [IoH White Paper published: ‘The Sound of Hospitality’](https://www.instituteofhospitality.org/cga-white-paper-sound/): Facilitated by Aymen Fetouak MIH, the Institute's Head of Professional Development, the white paper brings together hospitality professionals from across the sector to explore how sound and music can shape the guest experience, support employee wellbeing, and become a strategic part of hospitality design and operations.
- [Hearts in Hospitality recognises Matthew Kent for going above and beyond](https://www.instituteofhospitality.org/hearts-hospitality-matthew-kent/): Presented by Zoe Wesson MIH, a member of the Hearts in Hospitality panel, the award celebrates hospitality professionals who consistently go above and beyond for their colleagues, guests, and organisations.
- [Business Partner News | Free Webinar on Recruitment and Retention from Gather](https://www.instituteofhospitality.org/gather-webinar/): Recruiting and retaining talented people continues to be a challenge for many hospitality businesses. From attracting suitable candidates to reducing staff turnover and maintaining engaged teams, employers across the sector continue to review their recruitment and people practices.
- [IoH Broadsheet | The Commercial Case for Constructive Optimism](https://www.instituteofhospitality.org/ioh-broadsheet-july-26/): Find out why Phil thinks that: 'optimism might be one of hospitality's most overlooked leadership skills.'
- [UK Government Publishes Response to Hospitality Tipping Consultation](https://www.instituteofhospitality.org/uk-gov-tipping-consultation/): The consultation, which ran between 5 February and 1 April 2026, sought views on new requirements for employers to consult workers when developing or reviewing tipping policies, alongside proposed updates to the statutory Code of Practice.
- [Hospitality Action’s 2025 support surpasses £1.5 million for first time](https://www.instituteofhospitality.org/hospitality-action-1-5-million-support/): The landmark figure was generated from £1.05 million in cash grants, which were awarded to 825 households to support with rent or utility arrears, rehousing costs, mobility equipment, and winter fuel grants to industry retirees.
- [July e-Book of the Month | The FUD Factor](https://www.instituteofhospitality.org/book-july-2026/): The FUD Factor: Overcoming Fear, Uncertainty & Doubt to Achieve the Impossible draws on lessons from the author’s own fearless leadership journey, as well as insights from emerging, challenged, stuck, and growth-minded leaders across industries, experiences, and age groups. Keegan encourages readers to face their fears, believe in themselves, and inspire others by showing up as fearless leaders every day.
- [Business Partner News | Bookings surge for World Cup matches](https://www.instituteofhospitality.org/zonal-worldcup26/): Venue operators are anticipating a significant sales boost throughout the rest of the tournament staged between 11th June and 19th July. In the last international tournament - Euros 2024 - hospitality venues saw bookings grow as the England team progressed through the rounds.  During the group stages, pubs saw takings increase by between 25% and 44% from equivalent dates in the previous year, rising to 48% for the semi-final and 59% on the final. Operators will no doubt be hoping that England and Scotland progress onto the latter stages of this year’s tournament.
- [I’m In Podcast Episode 58 | Apprenticeships: The Most Misunderstood Opportunity in Hospitality?](https://www.instituteofhospitality.org/im-in-podcast-episode-58/): What if apprenticeships aren't simply a route into hospitality... but one of the most powerful tools we have for building careers, developing leaders and transforming lives?
- [IoH Youth Council Monthly e-Book Review | How to Run a Great Hotel](https://www.instituteofhospitality.org/yc-book-june-2026/): Visit our FREE IoH Online Library
- [Business Partner News | Flae Robotics](https://www.instituteofhospitality.org/bp-news-flae-robotics/): As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing volumes of enquiries across email, messaging platforms and telephone channels.
- [Spotlight interview | Aaron Logan FIH](https://www.instituteofhospitality.org/spotlight-aaron-logan-fih/): Thank you for taking part in our special #Pride2026 spotlight interview, Aaron! To start, can you tell us a little about yourself and your career to date?
- [New Business Partner Announcement | Allica Bank](https://www.instituteofhospitality.org/new-bp-allica-bank/): Built specifically for established small and medium-sized businesses, Allica Bank provides banking, lending and savings products designed to help businesses grow. Through the partnership, Allica Bank will engage with the Institute's hospitality community, share expertise, and support hospitality operators in accessing the banking and funding solutions they need to succeed.
- [Frontline Focus | ⁠Do I need a mentor or a sponsor?](https://www.instituteofhospitality.org/frontline-focus-june/): For our June Frontline Focus, we once again invited our members to vote on the question they most wanted answered by an industry expert.
- [Brand new IoH Management Standards launched!](https://www.instituteofhospitality.org/new-ioh-management-standards/): The Management Standards are essential for:
- [Business Partner News | FPG](https://www.instituteofhospitality.org/bp-news-fpg-hotel-playbook/): As a world leader in driving incremental revenue, FPG specialises in hospitality revenue growth through front desk upselling.
- [Hospitality Excellence Celebrated as Institute Membership Reaches 20 Year High](https://www.instituteofhospitality.org/annual-awards-2026-record-membership/): More than 17,000 hospitality professionals are now part of the Institute's global community, reflecting continued demand for professional recognition, CPD, networking events and learning and development opportunities.
- [Institute Achieves Disability Confident Employer Level 2](https://www.instituteofhospitality.org/ioh-disability-employer-level-2/): The accreditation recognises employers that are taking positive action to recruit, support and develop disabled people and those with long-term health conditions in the workplace.
- [Institute of Hospitality Magazine | Latest issue out today](https://www.instituteofhospitality.org/ioh-magazine-june-2026/): This edition runs the gamut of hospitality and IoH matters, from a charity helping people experiencing homelessness into employment to our own Hearts in Hospitality initiative, which celebrates the sector's unsung heroes. We also hear from Sacha Lord FIH on why hospitality must work together to protect jobs, businesses and the future of the industry, while Michael Kill FIH reflects on the growing influence of the night-time economy.
- [Katherine Price MIH Appointed Editor of IoH Magazine as Catherine Chetwynd MIH Retires](https://www.instituteofhospitality.org/katherine-price-editor-iohmagazine/): Katherine brings extensive editorial experience across the hospitality and tourism sectors and has worked with the Institute of Hospitality as a freelance contributor for the past two years. Earlier in her career, she served as News Editor at The Caterer.
- [New Business Partner Announcement | Bidfood](https://www.instituteofhospitality.org/new-bp-bidfood/): A national food, drink and catering supplies wholesaler with local expertise, Bidfood supports customers across the hospitality, healthcare, education and catering sectors throughout the UK and is recognised for its extensive product range, industry knowledge and commitment to helping its customers succeed.
- [Institute Appoints Mark Manley MIH as South West Regional Chair](https://www.instituteofhospitality.org/mark-manley-ioh-south-west-chair/): Mark brings many years of hospitality experience to the role and is currently General Manager of Centurion Hotel & Planet Volt. He will work alongside the South West Regional Committee to deliver networking, learning and engagement opportunities for members across the region.
- [Call for Prime Minister to halve VAT on hospitality](https://www.instituteofhospitality.org/halve-vat-on-hospitality/): The roundtable brought together leading voices from across the industry, including Sacha Lord FIH, Matt Tebbutt and Thomasina Miers, alongside hospitality leaders from Kent, London, Manchester and Liverpool.
- [New Business Partner Announcement | Net Affinity](https://www.instituteofhospitality.org/new-bp-net-affinity/): Working with independent hotels, resorts and hotel groups, Net Affinity's platform is designed to help hoteliers grow direct revenue while simplifying the booking journey for guests. By combining booking engine technology, channel management and integrated payment solutions, the company helps hotels maximise profitability and focus on delivering exceptional guest experiences.
- [Institute launches YouTube Channel](https://www.instituteofhospitality.org/youtube-launch/): As part of the launch, webinar recordings that were previously available exclusively to our members will now be published on the channel 12 months after their original broadcast. This creates an expanding on-demand resource of expert insights, industry discussions and practical learning, while ensuring members continue to receive exclusive access to webinar recordings during their first year through the Institute's website.
- [New Business Partner Announcement | Kersia UK](https://www.instituteofhospitality.org/new-bp-kersia/): A global provider of food safety, hygiene and infection prevention solutions, Kersia supports hospitality and foodservice businesses with the expertise, products and training needed to maintain high standards and deliver safe, quality experiences for customers.
- [Get involved as Walk for Wellbeing returns in October](https://www.instituteofhospitality.org/walk-for-wellbeing-26/): Powered by hospitality talent and recruitment partner mum, and in partnership with Caterer.com, HR in Hospitality, Imperial London Hotels and Nespresso, this year’s event will include new hosted walks in Hampshire and Suffolk, bringing the total number of locations nationwide to fourteen.
- [IoH White Paper published: ‘Beyond tartan and shortbread’](https://www.instituteofhospitality.org/white-paper-scottish-hospitality/): Chaired by Gordon Cartwright, MIH MCGB, the white paper brings together industry leaders from across Scotland to explore how hospitality businesses can champion local produce, strengthen supply chains, invest in skills, and celebrate the stories behind Scotland’s food and drink heritage.
- [June e-Book of the Month | Gravitas](https://www.instituteofhospitality.org/book-june-2026/): Gravitas: Timeless Skills to Communicate with Confidence and Build Trust uses ancient Roman virtues to help you rethink modern communication and transform your presence and impact as a leader today. Gravitas unpacks the essential speaking skills, strategies, and techniques that great leaders use to communicate effectively.
- [Applications open for Master Innholder Scholarships 2026](https://www.instituteofhospitality.org/mi-scholarship-2026/): For over 25 years, up to 12 Innholder Scholarships have been awarded annually, each worth over £11,000, for one of two world-renowned management courses. The two courses available this year include the Talent Development Programme at Cranfield University and the General Managers Programme at Cornell University in New York, USA.
- [I’m In Podcast Episode 57 | World-Class Onboarding](https://www.instituteofhospitality.org/im-in-podcast-episode-57/): In this episode, Phil Street FIH and his guests look at World-Class Onboarding: Why First Impressions Matter More Than Ever.
- [Spotlight interview | Phil Street FIH](https://www.instituteofhospitality.org/spotlight-phil-street-fih/): Thank you for taking part Phil! For those few who haven’t heard of you, can you tell us a little about yourself and your career to date?
- [Institute’s Professional Review Panel welcomes four new members](https://www.instituteofhospitality.org/ioh-professional-review-panel-2026/): Andrew Boer FIH, Dr Anthony Brien FIH, Dr Ariane Lengyel, and Professor Lisa Wyld FIH were appointed following a competitive selection process. Together they bring a strong mix of academic expertise, industry insight and external examining experience. Their role will be to review professional programmes of study applying for IoH International Professional Accreditation, alongside professional development training programmes and products seeking IoH International Professional Endorsement.
- [IoH Youth Council Monthly e-Book Review | The Wellness Puzzle](https://www.instituteofhospitality.org/yc-book-may-2026/): Visit our FREE IoH Online Library
- [Frontline Focus | ⁠ ⁠How can I gain authority without being too “bossy”?](https://www.instituteofhospitality.org/frontline-focus-may/): For our May Frontline Focus, we once again invited our members to vote on the question they most wanted answered by an industry expert.
- [Danny Pecorelli FIH MI Guest Speaker at Annual Dinner & Awards 2026](https://www.instituteofhospitality.org/danny-pecorelli-speaker-awards-26/): A long-standing member of the Institute's College of Fellows and a Master Innholder, Danny is Managing Director of Exclusive Collection, one of the UK’s leading independent luxury hotel groups. He has led the family-owned business for nearly three decades, overseeing a portfolio of award-winning hotels, spas, restaurants and event venues. Under his leadership, Exclusive Collection became the first hotel group in the UK to achieve B Corp certification, recognising its commitment to balancing commercial success with positive social and environmental impact.

## Pages
- [EMS Registration](https://www.instituteofhospitality.org/student-registration/): Type your paragraph here
- [Team Membership Scheme – Current Members](https://www.instituteofhospitality.org/team-membership/team-membership-scheme-current-members/): Sponsored Membership Scheme – Current Members HotelCafeRoyal_REGULAR_Black_Hoteloftheset
- [Education Membership Scheme – Current Members](https://www.instituteofhospitality.org/education-membership/education-membership-scheme-current-members/): If you would like to join the IoH’s Education Membership Scheme, please contact us: education-membership@instituteofhospitality.org.
- [Sitemap](https://www.instituteofhospitality.org/sitemap/)
- [Industry Toolkits](https://www.instituteofhospitality.org/industry-toolkits/): Type your paragraph here
- [Download your IoH Member logo](https://www.instituteofhospitality.org/membership/member-logos/): Type your paragraph here
- [DEIB Glossary](https://www.instituteofhospitality.org/deib-glossary/): Type your paragraph here
- [Constructing an Extended CV](https://www.instituteofhospitality.org/redundancy-hub/constructing-an-extended-cv/): The Extended CV is a full record, in effect a database, of all your skills and achievements. It is a personal achievement document which records everything you have achieved in terms of education, experience, skills and CPD. If possible you should take time every few months to update your Extended CV and in this way you will always have an up-to-date list and will be less likely to forget your achievements and activities over time. 
- [Restaurant Manager of the Year](https://www.instituteofhospitality.org/restaurant-manager-of-the-year/): Type your paragraph here
- [Passion 4 Hospitality](https://www.instituteofhospitality.org/passion-4-hospitality/): Type your paragraph here
- [Above and Beyond](https://www.instituteofhospitality.org/above-and-beyond/): Type your paragraph here
- [Thank you for your order](https://www.instituteofhospitality.org/thank-you-for-your-order/): Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
- [Fellows Dinner](https://www.instituteofhospitality.org/fellows-dinner/): Type your paragraph here
- [Fellows Directory](https://www.instituteofhospitality.org/fellows-directory/): Retired Fellow (FIH)
- [CPD Portal](https://www.instituteofhospitality.org/cpd-portal/): Record, track and reflect on your professional development activity in one place. From webinars and events to mentoring and workplace learning, your CPD record helps support your ongoing growth within hospitality.
- [Personal Details](https://www.instituteofhospitality.org/join-the-ioh/personal-details/): If you are a student who is part of our Education partnership scheme (EMS) you may be eligible for complimentary membership for the term of your education. Get in touch for more information’ link to membership@institureofhospitality.org
- [Payment](https://www.instituteofhospitality.org/join-the-ioh/payment/): Cost of membership for 2026 is £205.00. This includes your new membership initial fee.
- [Contact Us](https://www.instituteofhospitality.org/contact-us/): If you have a question or need our help, please complete the form below and we will be in touch.
- [Dashboard](https://www.instituteofhospitality.org/dashboard/): - since -
- [Shop](https://www.instituteofhospitality.org/shop/)
- [Thank you for joining](https://www.instituteofhospitality.org/thank-you-for-joining/): We are delighted you have chosen to join our global community of dedicated professionals and are grateful for the experience, passion, and fresh perspectives you bring. Together, we look forward to advancing excellence across the industry and supporting your continued growth.
- [Re-join Us](https://www.instituteofhospitality.org/re-join-us/): Type your paragraph here
- [Terms and Conditions](https://www.instituteofhospitality.org/terms-and-conditions/): These pages are protected by copyright. Please contact us for permission to copy or reproduce the Institute of Hospitality material from the site.
- [Refer A Professional](https://www.instituteofhospitality.org/refer-a-professional/): Introduce them to the Institute of Hospitality and you’ll both receive a £25 Amazon voucher when they join as a member.
- [Professional Recognition Awards](https://www.instituteofhospitality.org/professional-recognition-awards/): Type your paragraph here
- [Magazines](https://www.instituteofhospitality.org/magazines/): Type your paragraph here
- [Redundancy Hub](https://www.instituteofhospitality.org/redundancy-hub/): Type your paragraph here
- [Qualifications](https://www.instituteofhospitality.org/qualifications/): Type your paragraph here
- [Qualification Archive](https://www.instituteofhospitality.org/qualification-archive/): We hold the archive records for qualifications awarded by:
- [Privacy Policy](https://www.instituteofhospitality.org/privacy-policy/): Introduction
- [Basket](https://www.instituteofhospitality.org/basket/): Update
- [Checkout](https://www.instituteofhospitality.org/checkout/)
- [Mentor Me Guidance](https://www.instituteofhospitality.org/mentor-me-guidance/): Type your paragraph here
- [Retired Membership](https://www.instituteofhospitality.org/retired-membership/): Type your paragraph here
- [MoD Membership](https://www.instituteofhospitality.org/mod-membership/): Type your paragraph here
- [Team Membership](https://www.instituteofhospitality.org/team-membership/): Type your paragraph here
- [Personal Membership](https://www.instituteofhospitality.org/personal-membership/): Type your paragraph here
- [Mentoring](https://www.instituteofhospitality.org/mentoring/): Type your paragraph here
- [Student Membership](https://www.instituteofhospitality.org/student-membership/): Type your paragraph here
- [Organisation Details](https://www.instituteofhospitality.org/join-the-ioh/organisation-details/): Share with us where you work so we can enhance your membership experience. Once you enter your organisation name, we will search for an existing organisation in our database. If an organisation does not exist, you can create a new organisation to be associated with.
- [Join The IoH](https://www.instituteofhospitality.org/join-the-ioh/): You are just one step away from joining the global professional body for hospitality professionals.
- [Management Guides](https://www.instituteofhospitality.org/management-guides/): Type your paragraph here
- [Meet Our Team](https://www.instituteofhospitality.org/meet-our-team/): Type your paragraph here
- [Management Standards](https://www.instituteofhospitality.org/management-standards/): Type your paragraph here
- [Jobs Board](https://www.instituteofhospitality.org/jobs-board/): Powered by HJUK, find a wide range of roles from across the UK hospitality industry.
- [IoH Privileges](https://www.instituteofhospitality.org/ioh-privileges/): Type your paragraph here
- [International Membership](https://www.instituteofhospitality.org/international-membership/): Type your paragraph here
- [HR Support & Helpline](https://www.instituteofhospitality.org/hr-support-helpline/): Members of the Institute of Hospitality have exclusive access to the Employment / HR / Immigration advice line provided by our Business Partner RWK Goodman. You are entitled to 30 minutes of free legal advice.

## 
- [Thank You](https://www.instituteofhospitality.org/?p=23287): We will contact you seperately with an invoice for your order. Note: your order will not be processed until the invoice has cleared with our accounts department.

## Listing Items/Components
- [Posts Listing Item](https://www.instituteofhospitality.org/?jet-engine=posts-listing-item): 5 February, 2026 This is a title As 2026 gets underway, data-driven insights remain essential to unlocking demand, helping hospitality businesses stay ahead and maximize revenue... Read More
- [PODCAST COMPACT-REMOVED](https://www.instituteofhospitality.org/?jet-engine=podcast-compact-2): Episode: Listen remove
- [BIG EVENT NEW](https://www.instituteofhospitality.org/?jet-engine=big-event-new): Read More
- [Big event listing](https://www.instituteofhospitality.org/?jet-engine=big-event-listing): Member's price
- [Page heading](https://www.instituteofhospitality.org/?jet-engine=page-heading): Your page heading here
- [meet our team](https://www.instituteofhospitality.org/?jet-engine=meet-our-team)
- [team member](https://www.instituteofhospitality.org/?jet-engine=team-member-3): RyaWhite AIH Diversity, Equity, Inclusivity, & Belonging (DEIB) Lead
- [team member](https://www.instituteofhospitality.org/?jet-engine=team-member)
- [GALLERY COMPACT](https://www.instituteofhospitality.org/?jet-engine=gallery-compact): View Gallery
- [GLOBAL BUTTON](https://www.instituteofhospitality.org/?jet-engine=global-button-2)
- [GLOBAL BUTTON](https://www.instituteofhospitality.org/?jet-engine=global-button)
- [final accreditation slider](https://www.instituteofhospitality.org/?jet-engine=final-accreditation-slider): Read More
- [Search results](https://www.instituteofhospitality.org/?jet-engine=search-results): Search results
- [in conversation slug new](https://www.instituteofhospitality.org/?jet-engine=in-conversation-slug-2): Hosts
- [CONVERSATION COMPACT](https://www.instituteofhospitality.org/?jet-engine=converation-compact): Episode: Listen
- [SPOTLIGHT COMPACT](https://www.instituteofhospitality.org/?jet-engine=spotlight-compact): View
- [WEBINAR COMPACT](https://www.instituteofhospitality.org/?jet-engine=webinar-compact): 0 Minutes View
- [Spotlight compact slider](https://www.instituteofhospitality.org/?jet-engine=in-conversation-copy): Read More
- [Business partner slider](https://www.instituteofhospitality.org/?jet-engine=business-partner-slider): Read More
- [News final compact](https://www.instituteofhospitality.org/?jet-engine=news-final-compact): View
- [GG event final](https://www.instituteofhospitality.org/?jet-engine=gg-event-final): Listen
- [Newsletter](https://www.instituteofhospitality.org/?jet-engine=newsletters): View email
- [events non-JE](https://www.instituteofhospitality.org/?jet-engine=events-non-je)
- [](https://www.instituteofhospitality.org/?jet-engine=4021)
- [accreditation slider](https://www.instituteofhospitality.org/?jet-engine=accreditation-programmes): Read More
- [endorsement slider](https://www.instituteofhospitality.org/?jet-engine=2538): Read More
- [Latest news post page](https://www.instituteofhospitality.org/?jet-engine=latest-news-page): Event categories Share this event Other news Back to Dashboard Read Read Read Read Read Read Read Read Read Read
- [Podcast detail](https://www.instituteofhospitality.org/?jet-engine=1322-2): Podcasts Back to Dashboard Podcast details Episode number Run-time: minutes Hosted by Share this podcast Other Podcasts Back to Dashboard
- [Webinar post page](https://www.instituteofhospitality.org/?jet-engine=1322): View now Webinar details | | minutes Ticket prices £ Member's price £ Non-Member's price Event categories Share this event Other Webinars Back to Dashboard
- [](https://www.instituteofhospitality.org/?jet-engine=1321)
- [In conversation](https://www.instituteofhospitality.org/?jet-engine=137-7): View
- [Webinar compact #6](https://www.instituteofhospitality.org/?jet-engine=137-6): View
- [Latest News](https://www.instituteofhospitality.org/?jet-engine=latest-news-2): Read
- [PODCAST COMPACT](https://www.instituteofhospitality.org/?jet-engine=podcast-compact): Episode: Listen
- [Events compact](https://www.instituteofhospitality.org/?jet-engine=events-compact): Events compact Book
- [Podcast #3](https://www.instituteofhospitality.org/?jet-engine=137-2-3): Episode number Hosted by Run-time: mins
- [EVENTS COMPACT](https://www.instituteofhospitality.org/?jet-engine=events): Read more
- [Podcast](https://www.instituteofhospitality.org/?jet-engine=137-2): Listen
- [Webinar compact](https://www.instituteofhospitality.org/?jet-engine=137): View

## Business Partners
- [University of Greenwich](https://www.instituteofhospitality.org/business-partners/university-of-greenwich/): The University of Greenwich (UoG) is a large modern institution with over 28,000 students and 2,000 staff, offering around 1,000 diverse courses. We have three campuses, two in south-east London in the Royal Borough of Greenwich and one in Kent.
- [University College Birmingham](https://www.instituteofhospitality.org/business-partners/university-college-birmingham/): Based in the heart of the UK’s second biggest city, University College Birmingham (UCB) is highly respected by employers and industry for providing career-focused education and training.
- [Wild Idol](https://www.instituteofhospitality.org/business-partners/wild-idol/): Wild Idol is a vibrant and naturally alcohol-free sparkling alternative to wine, hand-crafted from a superior blend of grapes by expert winemakers. Vegan, gluten-free and rich with delicate bubbles, it is the perfect alternative to alcohol for those who want to drink less, without compromising on taste.
- [Majestic Commercial](https://www.instituteofhospitality.org/business-partners/majestic-commercial/): Majestic Wine Commercial is the B2B division of Majestic Wine, the UK’s largest specialist wine retailer.
- [Laurent-Perrier](https://www.instituteofhospitality.org/business-partners/laurent-perrier/):  
- [Corney & Barrow Independent Wine Merchants](https://www.instituteofhospitality.org/business-partners/corney-barrow-independent-wine-merchants/): Corney & Barrow wine merchants have been supplying wine since 1766. Our portfolio of over 1400 wines includes some of the world’s most famous names, many under exclusive agency, including Petrus and Domaine de la Romanée-Conti, as well as a wide range of everyday drinking wines.
- [Bolsius Professional](https://www.instituteofhospitality.org/business-partners/bolsius-professional/): Did you know that ambiance is a key driver in selecting a restaurant and influences overall guest experience.
- [Berkmann Wine Cellars](https://www.instituteofhospitality.org/business-partners/berkmann-wine-cellars/): We are proud to be the largest family-owned and family-run wine importer in the UK. We’ve been selling wine to restaurants since 1964 and our expertise has grown along with our portfolio. Today, the company is headed up by second-generation family member Rupert Berkmann. The wineries we represent are just like us – progressive and fiercely independent.
- [BE WTR](https://www.instituteofhospitality.org/business-partners/be-wtr/): BE WTR is redefining premium hydration for the hospitality industry through a sustainable and locally driven approach to water. Combining advanced engineering with a deep understanding of gastronomy, BE WTR delivers still and sparkling water with a refined, neutral profile designed to complement hospitality experience at the highest level.
- [Net Affinity](https://www.instituteofhospitality.org/business-partners/net-affinity/): At Net Affinity, we help hotels take control of their distribution and simplify the lives of hoteliers. We drive commercial success for independent, resort and group hotels through our suite of high-performing technology — including a best-in-class booking engine, channel manager, GDS connectivity and payments solution — growing direct revenue while managing broader distribution more profitably.
- [Lutron EA Ltd](https://www.instituteofhospitality.org/business-partners/lutron-ea-ltd/): Founded in 1961, Lutron Electronics is headquartered in Pennsylvania with European headquarters and Experience Centre in London. Since 1976, Lutron has helped create the right environment in some of the world’s finest hotels and has set the standard for innovation, quality and service in hospitality electronics.
- [Kersia UK](https://www.instituteofhospitality.org/business-partners/kersia-uk/): Kersia is a global business specialising in cleaning, hygiene and food safety solutions, operating across more than 120 countries. In the UK, Kersia plays a vital role in supporting food production, foodservice, and hospitality businesses to maintain the highest standards of cleanliness, safety, and compliance.
- [Inspired](https://www.instituteofhospitality.org/business-partners/inspired/): Inspired provides market‑leading commercial energy and sustainability advisory services that help the hospitality sector to reduce costs, cut carbon, and meet rising sustainability challenges.
- [HIT Training](https://www.instituteofhospitality.org/business-partners/hit-training/): HIT Training is the market-leading specialist apprenticeship and training provider for the UK’s hospitality, catering and retail industries.
- [Prosecco DOC](https://www.instituteofhospitality.org/business-partners/prosecco-doc/):  
- [Independent Hotel Show](https://www.instituteofhospitality.org/business-partners/independent-hotel-show/): Independent Hotel Show 5-6 October 2026, Olympia
- [HRC International](https://www.instituteofhospitality.org/business-partners/hrc-international/): HRC International offers enriching career programs in the U.S. tailored to hospitality professionals seeking to elevate their skills and gain international experience. As a dedicated J-1 visa sponsor, HRC provides support throughout the visa process and helps participants adapt smoothly into their roles in top U.S. hotels and restaurants.
- [Hotel, Restaurant & Catering (HRC)](https://www.instituteofhospitality.org/business-partners/hotel-restaurant-catering-hrc/): Hotel, Restaurant & Catering (HRC) 17-19 March 2025, ExCeL London
- [Belu](https://www.instituteofhospitality.org/business-partners/belu/): Belu is a drinks business that thinks differently. A social enterprise based across the UK and Hong Kong which invests 100% of net profit in pursuit of their purpose: to change the way the world sees water. Belu have given £5.5m to WaterAid since 2011 to help do just that. In recent years Belu’s partnerships have expanded to include the River’s Trust, Thames21, Canal and River Trust. You can find out more about Belu and their impact here: https://belu.org/impact-report/
- [Gold Key Media](https://www.instituteofhospitality.org/business-partners/gold-key-media/): Gold Key Media is the world’s leading supplier of media to the leisure, travel, and hospitality industries. Founded over 25 years ago by our Managing Director Chris Horn, we proudly work with some of the most iconic hotels and hospitality brands across the globe.
- [Frontline Performance Group (FPG)](https://www.instituteofhospitality.org/business-partners/frontline-performance-group-fpg/): Frontline Performance Group (FPG) is the global leader in driving incremental revenue performance across the hospitality industry. With a presence in more than 2,500 hotels and restaurants across 120+ countries, FPG helps hospitality businesses maximize profitability, elevate guest satisfaction and increase employee engagement. 
- [Flae Robotics](https://www.instituteofhospitality.org/business-partners/flae-robotics/): Flae Robotics is a Czech technology company dedicated to reshaping hospitality through innovation that combines automation with empathy. Our flagship product, BE‑A, is an advanced AI receptionist designed to meet the pressing challenges of modern hotels: rising costs, staff shortages, and ever‑increasing guest expectations for fast, personalised service.
- [bottle up](https://www.instituteofhospitality.org/business-partners/bottle-up/): Bottle Up partners with hotels across the UK to eliminate single-use plastic and support meaningful sustainability goals. By providing guests with a reusable bottle and installing modern, high-capacity water refill stations, hotels can replace disposable bottled water with a simple, refill-first alternative, encouraging guests to use just one bottle throughout their stay.
- [BIDFOOD UK](https://www.instituteofhospitality.org/business-partners/bidfood-uk/): As one of the UK’s leading foodservice wholesalers, we have a passion for great food and are always focused on going the extra mile for our customers. Being the best is a key part of our ethos, and we strive to deliver the best customer experience, making life easier for customers and helping them grow.
- [Allica Bank](https://www.instituteofhospitality.org/business-partners/allica-bank/):  
- [RWK Goodman](https://www.instituteofhospitality.org/business-partners/rwk-goodman/): Specialist legal support for hotels, pubs, bars, restaurants and leisure businesses.
- [Hospitality Assured](https://www.instituteofhospitality.org/business-partners/hospitality-assured/): Quality is…
- [Gather](https://www.instituteofhospitality.org/business-partners/gather/): Gather enables you to finally get both the engagement and the insight you so desperately seek from your guests. Gather gives a quick, effortless, convenient and intelligent interaction with your guests, so you can finally obtain the instantly analysed insights via our easy and highly intuitive dashboard.
- [Lowy Group](https://www.instituteofhospitality.org/business-partners/lowy-group/): In 1973, when Group Chairman and founder, Peter Lowy, purchased the Vienna Hotel in London’s Maida Vale, the first seeds of the original Vienna Group were sown. Now, almost forty five years later, the single hotel operation has developed into a major hotel and leisure group with an enviable hotels portfolio and specialist travel services division. In 2009 the Group took on a new corporate identity, reflecting its history and its more diverse business activities.
- [Caterer.com](https://www.instituteofhospitality.org/business-partners/caterer-com/):  
- [Amadeus](https://www.instituteofhospitality.org/business-partners/amadeus/): Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service, and retain guests by profitability driving demand and converting them into loyal fans.
- [Splendid Hospitality Group](https://www.instituteofhospitality.org/business-partners/splendid-hospitality-group/): Splendid Hospitality Group is a family-run business with people at the very heart of its success. Its purpose is simple; to create extraordinary experiences, positively impact lives and get better every day. The Splendid Hospitality Way is the foundation of how we exist. Our success lies amongst the strengths and skills of the dedicated and professional people we employ
- [University of Surrey, School of Hospitality & Tourism Management](https://www.instituteofhospitality.org/business-partners/university-of-surrey-school-of-hospitality-tourism-management/): School of Hospitality, Tourism and Management
- [Keenan Recycling](https://www.instituteofhospitality.org/business-partners/keenan-recycling/): Keenan Recycling is the UK’s largest food waste collection company, operating from 18 depots across the UK. Keenan collects food waste from every postcode in Scotland, England and Wales on its own wheels and does not subcontract.   Established with a vision to reduce landfill waste and promote environmental sustainability, Keenan Recycling has become a leading force in the processing of organic waste into high-quality compost and other valuable products.
- [DNA Payments](https://www.instituteofhospitality.org/business-partners/dna-payments/): At DNA Payments, we bring “Simple Unified Payments” to hotels and hospitality businesses that care deeply about their guest experience. Our end-to-end payments platform utilises an in-house gateway, a proprietary acquiring platform, and a network of integrations to deliver simple and reliable acceptance.
- [CGA Integration](https://www.instituteofhospitality.org/business-partners/cga-integration/): At CGA we understand how quality sound systems can completely transform a venue.  We work with our clients to design and install the best possible AV solutions for their needs, delivering reliability & efficiency for conferences, flexibility for events and relaxation & indulgence for fine dining & spas.  CGA, helping you to create the perfect ambiance for your guests whatever the occasion.
- [BSG Interns](https://www.instituteofhospitality.org/business-partners/bsg-interns/): BSG specializes in placing Hospitality, Culinary and Tourism students and recent graduates at prestigious private clubs in the USA and luxury lodges in New Zealand. Our paid internships are 6-12 months in duration allowing interns to immerse themselves in the culture and expand upon a skillset that will not only improve their CV and make them a more valuable employee but a more well rounded person.
- [Alkimii](https://www.instituteofhospitality.org/business-partners/alkimii/): Alkimii is a platform that simplifies hospitality management, providing all the tools you need for People to Property Operations Management. Our system helps teams work better by improving communication, reducing risks, provide real-time data insights to improve productivity, cost management and compliance. Trusted by hundreds of businesses, Alkimii combines technology with industry expertise, offering solutions developed by people who understand your needs.
- [Miele Professional](https://www.instituteofhospitality.org/business-partners/miele-professional/): Miele stands for first-class quality that builds trust. In a world which is forever changing, one thing has stayed the same for 125 years: our pursuit of ‘Immer Besser’. For 125 years, Miele Professional has been setting standards in hygiene and cleaning, and combines decades of experience with the latest technology in order to guarantee the best possible results in the hospitality sector.
- [Menzies](https://www.instituteofhospitality.org/business-partners/menzies/): Menzies is a leading UK business advisory and accountancy firm with international reach, specialising in supporting businesses and individuals to successfully achieve their goals. With years of experience in the hospitality and leisure sector, our team understands the unique challenges and opportunities businesses face. We work closely with business owners and finance teams to provide tailored advice and practical solutions that drive real results whilst navigating the complexities of the industry with confidence.
- [HJUK](https://www.instituteofhospitality.org/business-partners/hjuk/): Hospitality Jobs UK is the leading job board for the hospitality sector.
- [Aspire Pre-Flight Hospitality](https://www.instituteofhospitality.org/business-partners/aspire/): We are very pleased to introduce you to Aspire Executive Lounges.
- [Foodbuy](https://www.instituteofhospitality.org/business-partners/foodbuy/): REIMAGINE WHAT YOUR SUPPLY CHAIN CAN DO FOR YOU

## Endorsements
- [Learning Pool](https://www.instituteofhospitality.org/endorsements/learning-pool/): Programmes offered by Learning Pool have been endorsed by the Institute of Hospitality since July 2013.
- [Training Express](https://www.instituteofhospitality.org/endorsements/training-express/): Programmes offered by Training Express have been endorsed by the Institute of Hospitality since June 2019.
- [Tourism for All UK](https://www.instituteofhospitality.org/endorsements/tourism-for-all-uk/): Programmes offered by Tourism for All have been endorsed by the Institute of Hospitality since October 2008.
- [The Safety Expert](https://www.instituteofhospitality.org/endorsements/the-safety-expert/): Programmes offered by The Safety Expert have been endorsed by the Institute of Hospitality since September 2022.
- [The Fit Guide](https://www.instituteofhospitality.org/endorsements/the-fit-guide/): The Five-Star Reception Services programme offered by The Fit Guide has been endorsed by the Institute of Hospitality since March 2026.
- [The CRUMBS Project](https://www.instituteofhospitality.org/endorsements/the-crumbs-project/): The CRUMBS Project is a registered charity based in Bournemouth that provides education and training for adults with a range of mixed disabilities through carefully designed training programmes that assist in progression to employment and independent living.
- [The Clink Events](https://www.instituteofhospitality.org/endorsements/the-clink-events/): The Certificate for Front of House Services in Events offered by The Clink Events has been endorsed by the Institute of Hospitality since March 2024.
- [The Career Academy](https://www.instituteofhospitality.org/endorsements/the-career-academy/): Programmes offered by The Career Academy have been endorsed by the Institute of Hospitality since April 2017.
- [The Burnt Chef Project](https://www.instituteofhospitality.org/endorsements/the-burnt-chef-project/): The Managers Introduction to Mental Health Awareness training programme offered by The Burnt Chef Project has been endorsed by the Institute of Hospitality since September 2023.
- [Taiwan Research Institute](https://www.instituteofhospitality.org/endorsements/taiwan-research-institute/): Programmes offered by the Taiwan Research Institute have been endorsed by the Institute of Hospitality since September 2020.
- [Springboard Caribbean](https://www.instituteofhospitality.org/endorsements/springboard-caribbean/): Springboard Caribbean is based in Saint Lucia and offers a range of training and consultancy services to the wider Caribbean.
- [Rhythm Hospitality Training Agency](https://www.instituteofhospitality.org/endorsements/rhythm-hospitality-training-agency/): Programmes offered by Rhythm Hospitality Training Agency have been endorsed by the Institute of Hospitality since September 2019.
- [Reelyze](https://www.instituteofhospitality.org/endorsements/reelyze/): Programmes offered by Reelyze have been endorsed by the Institute of Hospitality since November 2024.
- [Red Carnation Hotels](https://www.instituteofhospitality.org/endorsements/red-carnation-hotels/): Programmes offered by Red Carnation Hotels have been endorsed by the Institute of Hospitality since August 2023.
- [Priory](https://www.instituteofhospitality.org/endorsements/priory/): Programmes offered by Priory have been endorsed by the Institute of Hospitality since November 2016.
- [Master Innholders](https://www.instituteofhospitality.org/endorsements/master-innholders/): The Master Innholders Aspiring Leaders Diploma has been endorsed by the Institute of Hospitality since December 2016.
- [Luxury Family Hotels](https://www.instituteofhospitality.org/endorsements/luxury-family-hotels/): Programmes offered by Luxury Family Hotels have been endorsed by the Institute of Hospitality since November 2019.
- [Leonardo Hotels](https://www.instituteofhospitality.org/endorsements/leonardo-hotels/): Programmes offered by Leonardo Hotels have been endorsed by the Institute of Hospitality since October 2023.
- [AVM Skills Institute](https://www.instituteofhospitality.org/endorsements/avm-skills-institute/): Programmes offered by AVM Skills Institute have been endorsed by the Institute of Hospitality since November 2025.
- [World Sustainable Hospitality Alliance](https://www.instituteofhospitality.org/endorsements/world-sustainable-hospitality-alliance/): Programmes offered by the World Sustainable Hospitality Alliance have been endorsed by the Institute of Hospitality since April 2026.
- [Direction Training Associates](https://www.instituteofhospitality.org/endorsements/direction-training-associates/): Programmes offered by Direction Training Associates have been endorsed by the Institute of Hospitality since January 2018.
- [International Culinary Institute](https://www.instituteofhospitality.org/endorsements/international-culinary-institute/): The Certificate in Western Cuisine offered by the International Culinary Institute has been endorsed by the Institute of Hospitality since August 2019.
- [Inspired Community Group](https://www.instituteofhospitality.org/endorsements/inspired-community-group/): The Motivator Training programme offered by Inspired Community Group has been endorsed by the Institute of Hospitality since August 2022.
- [Indian Culinary Academy](https://www.instituteofhospitality.org/endorsements/indian-culinary-academy/): Programmes offered by the Indian Culinary Academy have been endorsed by the Institute of Hospitality since April 2019.
- [Imperial London Hotels](https://www.instituteofhospitality.org/endorsements/imperial-london-hotels/): “At Imperial London Hotels, we aim to inspire a new generation of hoteliers. As a family-owned business, we take pride in nurturing talent. We are thrilled that our Step Up and Step Up Plus programmes are endorsed by the Institute of Hospitality, demonstrating our commitment to high standards in hospitality education and professional development. This prestigious endorsement adds credibility to our students’ CPD, which is crucial for career progression and leadership roles. As our team members advance from Team Member to Supervisor and on to Management roles, they can be confident that their training is independently verified and recognised across the hospitality sector”.
- [iHasco](https://www.instituteofhospitality.org/endorsements/ihasco/): Programmes offered by iHasco have been endorsed by the Institute of Hospitality since October 2023.
- [HSQE](https://www.instituteofhospitality.org/endorsements/hsqe/): VitalSkills programmes offered by HSQE have been endorsed by the Institute of Hospitality since March 2023.
- [Hotel and Tourism Institute](https://www.instituteofhospitality.org/endorsements/hotel-and-tourism-institute/): The Certificate in Hotel Operations offered by the Hotel and Tourism Institute has been endorsed by the Institute of Hospitality since March 2016.
- [Hospite – The Italian Hospitality Academy](https://www.instituteofhospitality.org/endorsements/hospite-the-italian-hospitality-academy/): Programmes offered by Hospite – The Italian Hospitality Academy  have been endorsed by the Institute of Hospitality since March 2020.
- [HOSPA – Hospitality Professionals Association](https://www.instituteofhospitality.org/endorsements/hospa-hospitality-professionals-association/): Programmes offered by HOSPA have been endorsed by the Institute of Hospitality since September 2018.
- [High Speed Training](https://www.instituteofhospitality.org/endorsements/high-speed-training/): Programmes offered by High Speed Training have been endorsed by the Institute of Hospitality since October 2018.
- [Harrison Catering Services](https://www.instituteofhospitality.org/endorsements/harrison-catering-services/): E-learning modules offered to employees at Harrison Catering Services via the Harrison Learning Hub have been endorsed by the Institute of Hospitality since August 2021, and The Harrison Work Experience Programme has been endorsed since May 2025.
- [Flow Learning by Mapal](https://www.instituteofhospitality.org/endorsements/flow-learning-by-mapal/): Programmes offered by Flow Learning by Mapal have been endorsed by the Institute of Hospitality since July 2010.
- [Exceeding Expectations](https://www.instituteofhospitality.org/endorsements/exceeding-expectations/): The Butler Role programme offered by Exceeding Expectations has been endorsed by the Institute of Hospitality since April 2014.
- [Enlites](https://www.instituteofhospitality.org/endorsements/enlites/): Programmes offered by Enlites have been endorsed by the Institute of Hospitality since May 2025.
- [eHotelier](https://www.instituteofhospitality.org/endorsements/ehotelier/): eHotelier supports the professional development of current and aspiring hospitality leaders globally, including powering the IoH Academy online learning programmes.
- [Doğuş Hospitality and Retail](https://www.instituteofhospitality.org/endorsements/dogus-hospitality/): Programmes offered by Doğuş Hospitality and Retail Group have been endorsed by the Institute of Hospitality since June 2024.
- [Diversey](https://www.instituteofhospitality.org/endorsements/diversey/): Programmes offered by Diversey have been endorsed by the Institute of Hospitality since May 2024.
- [Defence School of Logistics and Administration: Catering Training Wing](https://www.instituteofhospitality.org/endorsements/defence-school-of-logistics-and-administration-catering-training-wing/): The Catering Training Wing (CTW) of the Defence School of Logistics and Administration (DSLA) provides training and Continuing Professional Development for Soldiers (Army), Aviators (RAF), and Sailors (RN), including the Royal Fleet Auxiliary (RFA), following food service careers within the Army, the Royal Air Force, or the Royal Navy.
- [CPL Learning](https://www.instituteofhospitality.org/endorsements/cpl-learning/): Programmes offered by CPL Learning, an Access company, have been endorsed by the Institute of Hospitality since October 2019.
- [CPD Online College](https://www.instituteofhospitality.org/endorsements/cpd-online-college/): Programmes offered by CPD Online College have been endorsed by the Institute of Hospitality since February 2021.
- [CoStar Group Academic Engagement](https://www.instituteofhospitality.org/endorsements/costar-group-academic-engagement/): Programmes offered by CoStar Group Academic Engagement have been endorsed by the Institute of Hospitality since May 2015.
- [Concord Hotels](https://www.instituteofhospitality.org/endorsements/concord-hotels/): The Concord Hotels Management Development Programme has been endorsed by the Institute of Hospitality since February 2008, the Chef Development Programme has been endorsed since May 2019, and the Food and Beverage Development Programme has been endorsed since August 2023.
- [Commodious](https://www.instituteofhospitality.org/endorsements/commodious/): Programmes offered by Commodious have been endorsed by the Institute of Hospitality since June 2021.
- [Camellia and Vine](https://www.instituteofhospitality.org/endorsements/camellia-and-vine/): Programmes offered by Camellia and Vine have been endorsed by the Institute of Hospitality since February 2022.
- [Butlin’s](https://www.instituteofhospitality.org/endorsements/butlins/): Programmes offered by Butlin’s have been endorsed by the Institute of Hospitality since September 2022.
- [Bums on Seats](https://www.instituteofhospitality.org/endorsements/bums-on-seats/): The M.I.R.A.C.L.E. Sale Masterclass offered by Bums on Seats has been endorsed by the Institute of Hospitality since September 2020.
- [Blue Pulse](https://www.instituteofhospitality.org/endorsements/blue-pulse/): Programmes offered by Blue Pulse have been endorsed by the Institute of Hospitality since June 2025.
- [Australian College of Training in Hospitality](https://www.instituteofhospitality.org/endorsements/australian-college-of-training-in-hospitality/): Programmes offered by the Australian College of Training in Hospitality have been endorsed by the Institute of Hospitality since September 2017.
- [Allara Global](https://www.instituteofhospitality.org/endorsements/allara-global/): Programmes offered by Allara Global have been endorsed by the Institute of Hospitality since April 2025.

## Podcast Episodes
- [I’m In Episode 59 – The Conversation Gap](https://www.instituteofhospitality.org/podcast/im-in-episode-59-the-conversation-gap/): Episode 59 of I'm In. The official IoH podcast. Hosted by Phil Street FIH with guests. July 2026
- [I’m In Episode 58 – Apprenticeships](https://www.instituteofhospitality.org/podcast/im-in-episode-58-apprenticeships/): In this episode, Phil Street FIH is joined by Jill Whittaker FIH, Paul Mannering FIH and Micaela Barrow FIH from IoH Academic Partners HIT Training to explore the reality of apprenticeships in 2026.
- [I’m In Episode 57 –  World Class Onboarding](https://www.instituteofhospitality.org/podcast/im-in-episode-57-world-class-onboarding/): "
- [I’m In Episode 56 – Demystifying Job Loss Stigma](https://www.instituteofhospitality.org/podcast/im-in-episode-56-demystifying-job-loss-stigma/): Episode 56 of I'm In. The official IoH podcast. Hosted by Phil Street FIH with guests. April 2026
- [I’m In Episode 55 | Systemic Win](https://www.instituteofhospitality.org/podcast/im-in-episode-55-systemic-win/): "
- [I’m In Episode 54 | Over Reliance on AI](https://www.instituteofhospitality.org/podcast/im-in-episode-54-over-reliance-on-ai/): "
- [I’m In Podcast | P4H 2025 special](https://www.instituteofhospitality.org/podcast/im-in-podcast-p4h-2025-special/): "
- [I’m In Podcast | Episode 53](https://www.instituteofhospitality.org/podcast/im-in-podcast-episode-53/): "
- [I’m In Episode 52  – Supporting Communities at Christmas](https://www.instituteofhospitality.org/podcast/im-in-episode-52-supporting-communities-at-christmas/): "
- [I’m In Episode 51 |  Supporting Trans People into the workplace](https://www.instituteofhospitality.org/podcast/im-in-episode-51-supporting-trans-people-into-the-workplace/): "
- [I’m In Episode 50 | 50th Special](https://www.instituteofhospitality.org/podcast/im-in-episode-50-50th-special/): "
- [I’m In Podcast | Episode 49 – B2B Sales in Hospitality](https://www.instituteofhospitality.org/podcast/im-in-podcast-episode-49-b2b-sales-in-hospitality/): "
- [“I’m In” – Episode 48 ||AI & Efficiency in Small Business: Friend, Foe, or Force for Growth?](https://www.instituteofhospitality.org/podcast/im-in-podcast-episode-48-ai-in-small-business/): "
- [“I’m In” – Episode 47 ||Mentorship in Hospitality: At what point does it stop being effective?](https://www.instituteofhospitality.org/podcast/im-in-episode-47-mentorship-in-hospitality/): "
- [I’m In Episode 46 – Managing Employment Tribunals](https://www.instituteofhospitality.org/podcast/im-in-episode-46-managing-employment-tribunals/): "
- [“I’m In” – Episode 45 | Crisis Management](https://www.instituteofhospitality.org/podcast/im-in-episode-45-crisis-management/): "
- [“I’m In” – Episode 44 | CEO Collaboration: Why Working Together is the Key to Hospitality’s Future](https://www.instituteofhospitality.org/podcast/im-in-episode-44-ceo-collaboration-why-working-together-is-the-key-to-hospitalitys-future/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – HTMi Special | Hands Across the Water: Opportunities and Challenges for International Students](https://www.instituteofhospitality.org/podcast/im-in-htmi-special-hands-across-the-water-opportunities-and-challenges-for-international-students/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 43 | Women in 2025](https://www.instituteofhospitality.org/podcast/im-in-episode-43-women-in-2025/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 42 | How to build a World Class People Team](https://www.instituteofhospitality.org/podcast/im-in-episode-42-how-to-build-a-world-class-people-team/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Passion 4 Hospitality special](https://www.instituteofhospitality.org/podcast/im-in-passion-4-hospitality-special/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 41 – What Motivates People?](https://www.instituteofhospitality.org/podcast/im-in-episode-41-what-motivates-people/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – CEO Special](https://www.instituteofhospitality.org/podcast/im-in-ceo-special/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 40 | Look ahead to 2025](https://www.instituteofhospitality.org/podcast/im-in-episode-40-look-ahead-to-2025/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 39 | Managing Cultures and Christmas](https://www.instituteofhospitality.org/podcast/im-in-episode-39-managing-cultures-and-christmas/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 38 | Self Care](https://www.instituteofhospitality.org/podcast/im-in-episode-38-self-care/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 37 | Invisible Reputation](https://www.instituteofhospitality.org/podcast/im-in-episode-37-invisible-reputation/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 36 | Effective Strategies for Absence Management](https://www.instituteofhospitality.org/podcast/im-in-episode-36-effective-strategies-for-absence-management/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 35 | Planday – Bringing the best to other industries in hospitality](https://www.instituteofhospitality.org/podcast/im-in-episode-35-planday-bringing-the-best-to-other-industries-in-hospitality/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Round Table Special | From Prison to Purpose: Hospitality’s role in rehabilitation and opportunity](https://www.instituteofhospitality.org/podcast/im-in-round-table-special-from-prison-to-purpose-hospitalitys-role-in-rehabilitation-and-opportunity/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 34 | Retirement and Beyond](https://www.instituteofhospitality.org/podcast/im-in-episode-34-retirement-and-beyond/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Live Golf Day Special | It’s AI, but not as we know it!](https://www.instituteofhospitality.org/podcast/im-in-live-golf-day-special-its-ai-but-not-as-we-know-it/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 33 | Managing Mental Health on Zero Budget](https://www.instituteofhospitality.org/podcast/im-in-episode-33-managing-mental-health-on-zero-budget/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – Episode 32 | How would hospitality run government?](https://www.instituteofhospitality.org/podcast/im-in-episode-32-how-would-hospitality-run-government/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” – International Women’s Day Special – Part 2](https://www.instituteofhospitality.org/podcast/im-in-international-womens-day-special-part-2/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 31  – The Importance of the Financial Controller](https://www.instituteofhospitality.org/podcast/im-in-episode-31-the-importance-of-the-financial-controller/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” International Women’s Day Special](https://www.instituteofhospitality.org/podcast/im-in-international-womens-day-special/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 30  – Building a Stable Business](https://www.instituteofhospitality.org/podcast/im-in-episode-30-building-a-stable-business/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Live Special recorded at HRIE 2023, part 2 – How do the technological trends of today, impact the hospitality industry of tomorrow?](https://www.instituteofhospitality.org/podcast/im-in-live-special-recorded-at-hrie-2023-part-2-how-do-the-technological-trends-of-today-impact-the-hospitality-industry-of-tomorrow/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 29  – The importance of Fellowship](https://www.instituteofhospitality.org/podcast/im-in-episode-29-the-importance-of-fellowship/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Live Special recorded at HRIE 2023  – How do the technological trends of today, impact the hospitality industry of tomorrow?](https://www.instituteofhospitality.org/podcast/im-in-live-special-recorded-at-hrie-2023-how-do-the-technological-trends-of-today-impact-the-hospitality-industry-of-tomorrow/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 28 – Is Achieving Net Zero Even Possible?](https://www.instituteofhospitality.org/podcast/im-in-episode-28-is-achieving-net-zero-even-possible/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 27 – How to Build Confidence](https://www.instituteofhospitality.org/podcast/im-in-episode-27-how-to-build-confidence/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 26 – Wellbeing in the kitchen](https://www.instituteofhospitality.org/podcast/im-in-episode-26-wellbeing-in-the-kitchen/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 25 – The importance of the Front Office Manager](https://www.instituteofhospitality.org/podcast/im-in-episode-25-the-importance-of-the-front-office-manager/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 24 – Apprenticeships V Universities](https://www.instituteofhospitality.org/podcast/im-in-episode-24-apprenticeships-v-universities/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 23 – The Changing Face of Talent Attraction](https://www.instituteofhospitality.org/podcast/im-in-episode-23-the-changing-face-of-talent-attraction/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 22 – Tough Love and Leadership](https://www.instituteofhospitality.org/podcast/im-in-episode-22-tough-love-and-leadership/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 21 – Building your Career](https://www.instituteofhospitality.org/podcast/im-in-episode-21-building-your-career/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.
- [“I’m In” Episode 20 – Personal Growth](https://www.instituteofhospitality.org/podcast/im-in-episode-20-personal-growth/): We know what you’re thinking, why on earth would you want to talk about Redundancy? Having been through redundancy himself in the past, Phil Street FIH believed for a long time that it is something that should not be feared and therefore, let’s talk about it openly.

## Events
- [IoH Northern Ireland | Awards Finalist Celebration](https://www.instituteofhospitality.org/events/ioh-awards-finalist-celebration/): Our IoH Northern Ireland Region are holding a special networking event on 13 August at Second Nature, Belfast, to celebrate the finalists of their upcoming 2026 Awards for Professionalism.
- [Developing & Promoting a World of Hospitality Career Opportunities](https://www.instituteofhospitality.org/events/developing-promoting-a-world-of-hospitality-career-opportunities/): Hospitality offers one of the most diverse and rewarding career pathways of any industry, yet many of its opportunities remain overlooked or misunderstood. From operational and leadership roles to specialist careers in people, technology, sustainability and commercial management, the sector provides endless possibilities for growth and progression.
- [Institute of Hospitality Annual General Meeting 2026](https://www.instituteofhospitality.org/events/institute-of-hospitality-annual-general-meeting-2026/): The 20th Annual General Meeting of the Institute of Hospitality will be held on Thursday 27 August 2026 as a virtual meeting commencing at 4.00 pm, to consider the following business:
- [Leading Neurodiverse, Multi-lingual & Multi-generational Teams](https://www.instituteofhospitality.org/events/leading-neurodiverse-multi-lingual-multi-generational-teams/): Today's hospitality workforce is more diverse than ever before, bringing together people from different generations, cultures, languages and ways of thinking. While this diversity creates opportunities for innovation, creativity and stronger guest experiences, it also presents unique leadership challenges. This engaging panel discussion will explore how leaders can create inclusive, high-performing teams by embracing neurodiversity, supporting multilingual colleagues and bridging generational differences in the workplace. Our panellists will share practical strategies, personal experiences and real-world examples of how inclusive leadership can improve communication, engagement, retention and team performance.
- [IoH Northern Ireland | Hospitality Profession Breakfast](https://www.instituteofhospitality.org/events/ioh-ni-breakfast/): Join our IoH Northern Ireland Region on 18 September at The Bedford, Belfast, for a FREE Hospitality Profession Breakfast networking event with Adam Hamadache FIH titled: "The AI Discovery Shift - How Hospitality Businesses Win Visibility in the New Search Era."
- [IoH Scotland Golf Day 2026](https://www.instituteofhospitality.org/events/ioh-scotland-golf-day-2026/): The IoH Scotland Region are holding their 6th Annual IoH Scotland Golf Day at the world-famous St Andrews Links on the Craigtoun course.
- [IoH South East | Fundraising Dinner & Networking](https://www.instituteofhospitality.org/events/ioh-se-dinner-26/): The South East Region is pleased to return to one of its most popular venues for a truly special and intimate evening at the iconic Riverside Pavilion, Phyllis Court Club, set on the picturesque banks of the River Thames in Henley-on-Thames in aid of the IoH Bursary Fund and Hospitality Action.
- [Above & Beyond Royal Air Force Club](https://www.instituteofhospitality.org/events/above-beyond-royal-air-force-club/): Our next Above & Beyond will take place at Royal Air Force Club. The event will feature a live panel of speakers as well as a chance to network with drinks and canapes.
- [IoH North | Thriving in the North 2026](https://www.instituteofhospitality.org/events/ioh-north-thriving-in-the-north-2026/): The Institute of Hospitality's North Region are once again holding a conference especially for our #hospitalityfamily in the North of England. Thriving in the North, Hospitality Conference.
- [IoH Dinner in Scotland 2026](https://www.instituteofhospitality.org/events/ioh-dinner-in-scotland-2026/): Set within 240 acres of breathtaking Scottish woodland and parkland overlooking the River Clyde, JA Mar Hall is a magnificent five-star mansion that blends historic grandeur with modern luxury. With its stunning Victorian architecture, elegant interiors, and beautiful surroundings, it provides the perfect backdrop for our IoH Annual Scottish Dinner. IoH members and guests will be welcomed with a drinks reception, followed by a sumptuous three-course dinner, creating a truly memorable evening.
- [IoH South West | Best of the West Hospitality Conference 2026](https://www.instituteofhospitality.org/events/ioh-sw-best-of-west-26/): The Institute of Hospitality South West Region and Wiltshire College present Best of the West Hospitality Conference, an annual event celebrating excellence in hospitality and catering education.
- [Fellows’ Dinner 2026](https://www.instituteofhospitality.org/events/fellows-dinner-2026/): Join us for the Fellows' Dinner 2026 commencing with a Drinks Reception, followed by a delicious three-course dinner with coffee and wines to complement the menu. All Fellows and their guests are welcome.
- [Passion4Hospitality The Future Leaders Conference 2026](https://www.instituteofhospitality.org/events/passion4hospitality-the-future-leaders-conference-2026/): Passion4Hospitality Future Leaders Conference is the largest student, graduate and apprentice Careers Exhibition & Conference in the hospitality industry. This year, the Careers Exhibition will take centre stage of the Main Forum with forty businesses joining the event. The events include: Careers Exhibition 1-1 Employability Workshops Keynote speaker Lunch and refreshments throughout the day HOTS Business game Networking Opportunities
- [IoH Charity Golf Day 2027](https://www.instituteofhospitality.org/events/ioh-charity-golf-day-2027/): Join us for the IoH Charity Golf Day 2027 in partnership with NTIA and The Belfry Hotel & Resort.