IoH Know-How Series

>IoH Know-How Series
IoH Know-How Series 2021-04-21T23:02:14+01:00

A new series of 20 minute masterclasses to share practical knowledge

1. Know-how to drive bookings and sales

In the first of our new IoH Know-How Series, together with our friends at Bums on Seats, we looked at business resilience for Christmas 2020. The information is useful whether you are a manager in a restaurant, pub, bar or hotel. Not just for Christmas, the Bums on Seats 4 point resilience strategy will provide proven and practical ways to strengthen your revenue streams and build a stronger rapport with your customer base. Watch the video to get some fast and practical action points to drive bookings and sales.

WATCH | DRIVING BOOKINGS AND SALES

2. Know-how to run online meetings

In the second video, Karen Fewell, Director at Digital Blonde, gives us the know-how on running online meetings. Learn about how to set up your video environment, starting the call effectively, keeping people engaged throughout the call, when to share screen, how to record the call and the best way to close the meeting.

WATCH | RUNNING ONLINE MEETINGS

More know-how videos will be released throughout 2021.

To find out more about how you could work with us on a future know-how video, please contact:
Sarah Peters MIH | Head of Commercial Development | sarah.peters@instituteofhospitality.org | +44 (0)20 8661 4914