Enquiry Service

The Enquiry Service is a free member benefit provided by the Institute's subject-specialist librarian. This service assists members with reference enquiries relating to the hospitality industry and general business matters. Contact the librarian at: or ring +44 (0)208 661 4930.

orangequestionbuttonTo expedite service, please include your:

  • Name (as it appears on Institute membership record)
  • Membership number
  • Email address

Members who would like to conduct their own research or who need some guidance outside of Institute business hours should refer to our members-only Hospitality FAQ Sheet.

Non-members - please contact the Membership Department to join the Institute and gain access to the Institute's many valuable member benefits including the Enquiry Service and the electronic resources. Telephone: +44 (0)208 661 4900.