Institute of Hospitality Webinar Series 2018

Business Improvement | Professional Development | Masterclasses

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The Institute of Hospitality webinars are a series of informative and educational online presentations, available to members and non-members, and designed to help you advance in your professional career and business.

Industry professionals and business experts share their knowledge and know-how during live online sessions, that you can access every other Tuesday at 3pm, London, UK time (GMT), from the comfort of your home or office, and from any mobile device.

Our webinars include Q&A sessions and if you are unable to attend, you can log into your membership area to retrieve any past webinar recordings anytime*.

Our webinars have helped hundreds of hospitality professionals to improve their personal and professional skills, as well as their business knowledge.

Webinars are complimentary for members of the Institute of Hospitality. Non-members can access our live sessions for £10 (incl. VAT).

View and book upcoming webinars

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Professional Development Webinars

Professional Development webinars enable you to expand your professional skills to thrive in your hospitality career. Whether you are looking to become a manager, be promoted or simply progress further, these presentations provide insightful information to help you build on your experience.

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Business Improvement Webinars

Business Improvement webinars deliver valuable advice to hospitality businesses. Industry experts share their knowledge and explain how to best focus, manage and improve the quality of your business and services, providing sound business advice that you can apply to see immediate results.

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The Advantages of Joining Hotel Marketing Consortia, 1st May 2018, 3.00pm

Crisis Resilience Webinar - Security, Terrorism and duty of care, 22nd May 2018, 3.00pm

The Wine Procurement Process, 29th May 2018, 3.00pm

How to Remain top on TripAdvisor, 12th June 2018, 3.00pm

Apprenticeship Levy Update, 26th June 2018, 3.00pm

Storytelling and Science: The Marketing Secrets you need to know, 17th July 2018, 3.00pm

Developing an effective Hospitality purchasing strategy, 24th July 2018, 3.00pm


The advantages of joining hotel marketing consortia

1st_May_2018

The advantages of joining hotel marketing consortia
In this webinar Peter Hancock FIH MI, will talk through some of the benefits of joining hotel marketing consortia. His long experience as a general manager, guide publisher and hospitality industry commentator as well as 18 years running the UK’s leading consortium will cover all aspects, tips and tricks, to extract the full benefit and will cover marketing groups in general, not just Pride of Britain.
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Crisis Resilience Webinar - Security, Terrorism and duty of care

22nd_May_2018

Crisis Resilience Webinar - Security, Terrorism and duty of care - helping the hospitality industry manage a changing threat
After attacks in Paris, Manchester, London, Las Vegas , Orlando and Kabul where many hospitality and leisure businesses such as hotels, stadiums, bars and restaurants were affected by attacks.  We therefore feel that this is a subject where our specialist crisis resilience team can look to assist your organisation.  Does your hospitality organisation have policies and procedures to reduce security and terrorism threats and respond effectively if an incident occurs? And have these evolved with the changing nature of the threat. If you operate internationally do you have bespoke plans for each country. Specialists from Gallagher, a leading insurance broker will outline what you need to do to discharge your duty of care to employees and others who travel on business. Sharing tips on how you can improve your resilience and manage any crises which do occur.
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The Wine Procurement Process

29_May_2018
The Wine Procurement Process

A webinar focused on how to transform your procurement process and your bottom line.

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How to remain top on TripAdvisor

12_June_2018

How to Remain top on TripAdvisor
Delivering genuine hospitality and consistency to exceed expectations and garner positive UGC.
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Apprenticeship Levy Update

26_june_2018

Apprenticeship Levy Update
The levy has now been in place for 12 months and this session will give you an insight from an expert hospitality training providers perspective about how they have successfully worked with hospitality businesses with ensuring they have a return of investment with their levy.  Some excellent examples of best practice will be shared and top tips on how to implement an effective apprenticeship programme event if you are a small business.
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Storytelling and Science: The Marketing Secrets you need to know

17th_July_2018_2

Storytelling and Science: The Marketing Secrets you need to Know

Your customers make 99% of their decisions emotionally, does your marketing reflect this? Join Karen Fewell to learn how a little psychological understanding can have a huge impact on the effectiveness of your marketing. Karen will talk you through how to create compelling content and engaging stories for social media, covering everything from Instagram Stories to SnapChat. Offering you unmissable insights into the latest developments in digital marketing, this session will help supercharge your marketing and boost your business.

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Developing an Effective Hospitality Purchasing Strategy

24_july_2018

Developing an Effective Hospitality Purchasing Strategy

This will address the key challenges and considerations for operators; building and developing strong and effective supplier relationships; how technology can save time and money and the role that purchasing consortia and third party specialists can play in supporting your business and improving profitability.

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