Institute of Hospitality Webinar Series 2018

Business Improvement | Professional Development | Masterclasses

web

The Institute of Hospitality webinars are a series of informative and educational online presentations, available to members and non-members, and designed to help you advance in your professional career and business.

Industry professionals and business experts share their knowledge and know-how during live online sessions, that you can access every other Tuesday at 3pm, London, UK time (GMT), from the comfort of your home or office, and from any mobile device.

Our webinars include Q&A sessions and if you are unable to attend, you can log into your membership area to retrieve any past webinar recordings anytime*.

Our webinars have helped hundreds of hospitality professionals to improve their personal and professional skills, as well as their business knowledge.

Webinars are complimentary for members of the Institute of Hospitality. Non-members can access our live sessions for £10 (incl. VAT).

View and book upcoming webinars

Professional_Development_Logo

Professional Development Webinars

Professional Development webinars enable you to expand your professional skills to thrive in your hospitality career. Whether you are looking to become a manager, be promoted or simply progress further, these presentations provide insightful information to help you build on your experience.

Business_Improvement

Business Improvement Webinars

Business Improvement webinars deliver valuable advice to hospitality businesses. Industry experts share their knowledge and explain how to best focus, manage and improve the quality of your business and services, providing sound business advice that you can apply to see immediate results.

.

2 months to go: Last chance to get GDPR compliant before May, Tuesday 13th March 2018, 3.00pm

Restaurant OS: Disrupting the way customers, employees and business owners work together in a digital world

Tips on being GDPR ready, Tuesday 3rd April 2018, 3.00pm

Recruitment and Retention Part 2, 17th April 2018, 3.00pm

.


2 months to go: Last chance to get GDPR compliant before May, Tuesday 13th March 2018, 3.00pm
13_march_pitmans
2 months to go: Last chance to get GDPR compliant before May, Tuesday 13th March 2018, 3.00pm

Whether you’re still unsure of how GDPR will affect your business or you’re seeking assurance that your policies and processes comply with the standards of the new regulation, this webinar provides a last chance look into what should be in place to lawfully manage the data rights of your employees and customers and what should be done differently when GDPR is in place come May 2018.

Book now


Restaurant OS: Disrupting the way customers, employees and business owners work together in a digital world

20_march_planday
Restaurant OS: Disrupting the way customers, employees and business owners work together in a digital world

We’re in a period of unprecedented innovation. Technology has evolved rapidly over recent years and has changed the way people communicate with each other, get around, seek information and enjoy food and entertainment.

Hospitality businesses are at the forefront of this technological evolution— with apps for accounting, order and delivery, scheduling and table booking revolutionising the way customers, employees and managers engage with restaurants. In this webinar, John Coldicutt, CMO of Planday, will discuss how this technologically connected ecosystem, or Restaurant OS, is overhauling the future of food and entertainment.


Tips on being GDPR ready
tip

Tips on being GDPR ready
Following on from the survey Lolly conducted with the IOH membership in October 2017, Karen Winter reveals the results of the "GDPR ready survey" and shares updated tips on how to de-risk in readiness for May 25th, 2018.
Book now

Recruitment and Retention Part 2

17th_april

Recruitment and Retention Part 2

The webinar will look at how personal or impersonal recruitment can be perceived vs retention.

Book Now