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SUMMARY:Mastering Service Leadership & Excellence in Hospitality & Toursim
DESCRIPTION:In an industry built on people and experiences\, exceptional service leadership is the true differentiator.  This webinar brings together leading voices from across tourism and hospitality to explore what it really takes to deliver service excellence in a modern\, fast-evolving environment.  From empowering teams and shaping guest experience to embedding a culture of accountability and empathy\, our expert panel will share practical strategies\, real-world insights\, and leadership approaches that inspire excellent at every level.
URL:https://www.instituteofhospitality.org/events/mastering-service-leadership-excellence-in-hospitality-toursim/
LOCATION:Online Webinar Institute of Hospitality
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