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Why Delivering a Customised Guest Experience is More Important Than Ever
In the face of current global conditions, driving loyalty is key for hoteliers to keep revenues high. How do you create loyal guests? By delivering the right experience for them, time and time again. In this webinar, you'll hear exclusive insight from hospitality experts at Amadeus and learn how housekeeping and hotel [...]
From Revenue Management to Revenue Strategy
Thibault Catala is a leading consultant and expert in revenue management. Thibault has eight years of experience in revenue management, and combines a broad knowledge of the subject with a passion for his work. Having graduated with a bachelor’s degree in Hospitality Management from Glion Institute of Higher Education – specialised in [...]
Responsible, Ethical and Sustainable Tourism
These days, a business has to think beyond just being "green" to tick the box for operating in an ethical and sustainable way. Whether it is employment practice, recycling or accessibility, Andy Woodward will discuss how all these elements can combine into Quality In Tourism's REST award to show your guests how [...]
Introduction to Asset Management
Asset Management and Asset Managers are playing an increasingly important role in the strategic management of many hotels. In this webinar we will try to understand what Asset Management is and how it influences and impacts on the role of a General Manager and their team.
The Adoption of Hospitality Technology – The Solutions for the Decade
Lolly is a digital commerce business - constantly striving to make improvements and expanding its offering of affordable, flexible PoS, self-serve, payments and loyalty. The team is dedicated to searching for new technological solutions for today’s busy hospitality provider. In this webinar, CEO Peter Moore will address the new technologies coming through [...]
Pricing, People and Profit
Dynamic pricing for accommodation and restaurant businesses is common practice with operators offering products and services at varying prices to suit the demand, market and channel. But how do we ensure that overall profitability is maintained in this ever-increasing complex environment? Are we getting the commercial guidance we need? This webinar provides [...]
How to Recruit Overseas Talent
With the UK out of the EU, one of the biggest challenges faced by the hospitality sector is recruitment. This webinar will focus on how the hospitality sector can recruit talent from overseas, the relevance and importance of maintaining good HR systems, sponsorship licences, what documents are required, what is the SMS [...]