Training Doesn’t Have to be Draining – How to Train your Staff on a Tight Budget
2 July, 2019, 3:00 pm - 4:00 pmFree - £10
Staff training is a key to success and it doesn’t have to be a financial burden to your business.
Join Yukari Iguchi FIH, Academic Lead for Hospitality & Leisure at The University of Derby for our first Webinar in July.
This session will provide you with some hints and tips on training your staff on a tight budget and how to calculate ROI of training.
Yuakari is the Academic Lead for Hospitality and Leisure at the University of Derby Online Learning originally. After 5 years of full time employment in Japan, Yukari lived in Switzerland for four years studying and working in the hospitality industry and the educational sector before coming to England in 2001.
Professionally Yukari has worked in many sectors within the hospitality industry, including hotels, restaurants, bars and theme parks in Japan, Switzerland and the UK. She still has a passion for hospitality and keeps her knowledge up to date through research and through being a customer. Yukari’s expertise lies in the areas of managing cultural diversity and in service quality within the hospitality industry.