We didn’t need COVID-19 to remind us that we live in a highly complex and unpredictable world. It doesn’t matter how much data or information we have at our disposal, we never have, and we never will, be able to predict with certainty what will happen next. Hospitality, Leisure and Tourism has already been hit hard by this pandemic and this is just the beginning.

In this special additional webinar, Michael Burke from Embrace Resilience talks about ways to tackle fear and uncertainty and asks the questions:

• What exactly do we mean by uncertainty?
• What causes uncertainty?
• What are the consequences of uncertainty?
• How do we as individuals and a society react to uncertainty?

And will take you through 10 ways to ‘strengthen your immune system’ against fear about the future.