Genuine Hospitality in the Post Lock-Down World

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Genuine Hospitality in the Post Lock-Down World

11 August, 2020, 3:00 pm - 4:00 pm

Free - £10

Register to attend our webinar on how to deliver hospitality in the new world. Our panel will be discussing the following topical points:

  • How has reopening gone? How easy has it been to deliver hospitality? What has the atmosphere been like? How comfortable have team members and guests felt?
  • How can hospitality be delivered in the new world? Discussion on top tips and things team members can do to create the occasion and ‘make the day’.
  • What do we think about the ‘no-show’ issue? What does this tell us about the guest psyche? How might operators avoid or reduce such a problem?
  • Who is it for?
    • all hospitality professionals at all levels and is relevant to operators, marketeers and people and development specialists.
  • Key learning outcomes include:
    • Understanding how the post lockdown reopening phase has bee received by the market and to hear experiences from the panel.
    • To evaluate how hospitality been hospitable and the steps individuals take with themselves and their teams to deliver hospitality in a ‘sterile’ environment.
    • Hear discussion on the no show issue and think critically about the problem and create potential solutions.

Event Details

Date:
11 August, 2020
Time:
3:00 pm - 4:00 pm
Cost:
Free - £10
Event Categories:
,

Venue

Online Webinar Institute of Hospitality
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