Creating the Perfect Business Reputation

>>Creating the Perfect Business Reputation
Loading Events

« All Events

Creating the Perfect Business Reputation

27 November, 2018, 3:00 pm - 4:00 pm

Free - £10

How did the travel industry allow consumer reviews to replace quality assessment and why now is the time to re-evaluate the importance of professional quality standards? QT discusses their approach to a new, modern approach to quality assessment and why it is back on the consumer agenda as a crucial element of the customer journey. In the current litigious environment we operate in, professionals and independent evaluation is not only about reassuring your insurance provider that you are running a tight ship, but also the consumer, who should also be confident of your offering. This then raises the question of how we educate the consumer to understand the limitations of a consumer review and the value of a professional evaluation.

Ticket prices

Non-Member Ticket for Creating the Perfect Business Reputation - £10.00
Member Ticket for Creating the Perfect Business Reputation - £0.00

Event Details

Date:
27 November, 2018
Time:
3:00 pm - 4:00 pm
Cost:
Free - £10
Event Category:

Venue

Online Webinar Institute of Hospitality
The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom