Business Partners

>Business Partners>
Little Hotelier 2020-02-06T12:09:54+00:00

We aim to help you run your small property more efficiently, taking care of the admin so that you can spend more time on the things you love! Reaching and converting travel customers around the world in an ever-changing, competitive online landscape is an ongoing challenge for small accommodation providers.

Little Hotelier is an all-in-one reservation and accommodation management system specifically thought about, designed and built for Bed and Breakfasts, Guest Houses and Small Hotels; helping hospitality business owners and managers play the web professionally, saving on time and resources.

The Little Hotelier all-in-one package comes with a very smart and powerful Channel Manager, a commission free Booking Engine for your own website, and an intuitive, easy to use Front Desk System – which together, is everything you need to easily run the daily operations of your property and reach your potential guests wherever they may be in the world.  Most importantly, it’s a cloud-based system packed full of clever technology without the hefty price tag.

SiteMinder 2020-02-06T12:05:06+00:00

In an age of rising choice and accessibility for curious travellers, SiteMinder exists to liberate hoteliers with technology that makes a world of difference.

SiteMinder is the global hotel industry’s leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey.  It’s this central role that has earned SiteMinder the trust of more than 35,000 hotels, across 160 countries, to generate in excess of 100 million reservations worth over US$35 billion in revenue for hotels each year.

From the smallest bed & breakfasts to the largest chains, SiteMinder is the name trusted by hotels around the world to acquire new and repeat guests. We recognise that hoteliers would much rather spend time creating memorable guest experiences than making technology work.  Our holistic suite of solutions manages every stage of your guests’ booking journey.

For more information, visit

Total Processing 2020-01-16T15:56:21+00:00

Total Processing is an all in one payment service provider with acquiring partnerships into 300 banks across the globe, offering state of the art processing solutions to merchants and businesses across the world.

Helping hospitality businesses worldwide, Total Processing’s infrastructure of payment engineers and developers work in-house alongside a team of people facing support staff to help drive home 5-star client experiences.

In line with hospitality values, Total Processing delivers on touchstones of quality, efficiency and speed in ensuring consistency within every client experience.  Offering their merchants a variety of payment methods that can be reconciled within their bespoke ‘Total Control’ CRM dashboard, Total Control is future-forward in accommodating client expectations.

Providing Point of Sale machines alongside Virtual terminals, IVR and Recurring Payment services with ease of integration; Total Processing is a provider of Payment Gateways and Merchant Accounts with the network to deliver on great rates and sustained partnerships.

About Total Processing:

In 2015, the founders of Total Processing began their journey in payment processing as merchants seeking out a service that they ultimately came to provide.

Identifying pain points and friction within the market, Total Processing formed to provide leading solutions in payment processing and merchant services – in a sector where risk management and agile gateway solutions were almost non-existent.

Nearly 5 years later, Total Processing is continuing to carry forward decades of experience and expertise in the industry through its bespoke payment solutions over a network of acquirers and facilitation of payment options.



Zonal 2020-01-03T10:51:40+00:00

Zonal provides a comprehensive, integrated suite of technology solutions to more than 16,000 hospitality and leisure businesses across the UK. With more than 50 partners and third-party partner applications, we offer seamless integrations with a vast range of technology partners.

Using our connected technologies, customers can streamline operations, maximise profits, and maintain complete control and ownership of their customer data. Our powerful integrated technologies allow our customers to enhance their guest experience through connecting and sharing data, giving them one single version of the truth.

We understand that investing in technology systems is often a large commitment for a business, so choosing the right partner is essential. We are a reliable and profitable technology provider that has been in the industry for over 40 years. Zonal promises to deliver expertise and stability for years to come.


Stenden Hotel Management School 2019-12-17T10:46:53+00:00

With 3,000 associate, bachelor and master students from more than 50 countries and 13,000 alumni worldwide, Stenden Hotel Management School is the largest and most internationally orientated hotel school in Europe. It is the first and only school in the Netherlands to have a European Accreditation for Internationalisation.

Studying here, means learning at one of the most progressive and innovative hotel management schools. We continually encourage our students and ourselves to gain knowledge, develop talents and learn to be agile in a fast-paced and rapidly changing world. You would be studying at a Dutch-founded hotel management school with a global mindset and campuses across continents, our study programmes are English-taught full-time. The hotel school has four campus sites abroad (Bali, South Africa, Thailand and Qatar) and 100 partner universities in more than 30 countries. 60% of our students spend at least one semester outside the Netherlands.

We believe that the world today calls for people who are prepared to give. People who understand the art of making others feel welcome. People who have both leadership as well as service talents. We call this Hostmanship. This is a concept that we have adopted and honed. Hostmanship is at the heart of our programme and goes beyond just hospitality. It is a mentality; a drive to combine a desire to serve, genuine attention and leadership into an inspirational outcome.

Our students will be future-proof game changers in the hospitality industry and beyond a young professional with a solid knowledge base, who can strategically anticipate changes and who has a positive impact on tomorrow’s world.

Amadeus 2019-11-26T15:53:14+00:00

Wherever you find people expanding their horizons and embracing new experiences through travel, you’ll find Amadeus. In addition to supporting global air, rail, cruise and auto travel, our technology elevates the guest experience, drives loyalty, and increases profitability at more than 44,000 hotels and venues in 176 countries worldwide.

Amadeus solutions enrich every step of the guest journey to provide hoteliers with the technology, data, and insight needed to meet the expectations of not only today’s guests, but tomorrow’s as well.

With the acquisition of TravelClick, we support all segments of the hospitality market — from small independent properties to large multinational chains — with the marketing, distribution, and operations solutions needed to acquire, serve, and retain guests while optimising revenue.

In partnership with our customers, we’re creating the next generation of hospitality technology.

We’re shaping the future of travel, and we want you to join us.

Visit Amadeus on their website or follow them on Facebook, Twitter and LinkedIn.

Swiss Education Group Professional 2020-01-13T13:59:28+00:00

Swiss Education Group Professional has developed from the latest generation of Switzerland’s time-honoured hospitality and culinary schools (César Ritz Colleges Switzerland, Culinary Arts Academy Switzerland, Hotel Institute Montreux, IHTTI School of Hotel Management and Swiss Hotel Management School)

With a global team of top business and expert facilitators, Swiss Education Group Professional partners with enterprises, organizations and governments to develop people and organisational culture. We focus on feeding humanity, not ego. We collaborate to foster sustainable growth that is aligned with the brand essence and strategic business goals of our client partners.

Each course is meticulously designed for high impact learning & development with the signature of our international industry professionals. Our facilitators apply a unique methodology that ensures transformative experiences and guarantee applicable tools and strategies for performance optimisation.

Transformation will not happen by learning business theory. High Impact transformation will only take place by experiencing situations in social settings that ensure an impression on people and the organisation.

Though we have designed numerous general and high-impact courses, our main focus is in custom designing courses for proper fit. Only then can we truly “partner.” We consider the levels of experience from junior/supervisory, mid-level/department head, and general management/executive to tailor fit the learning and development outcomes.

Areas of expertise include leadership and entrepreneurship, sustainable business development, organisational change and growth, people and culture, service excellence, operations and quality management, sales and marketing, culinary arts, food & beverage, retail and luxury business management.

Discover our range of our courses and custom options at or please contact our team to explore how our courses could support your needs.

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Swiss Education Group 2019-10-11T16:50:43+01:00

Swiss Education Group is the largest provider of private hospitality education across Switzerland. We pride ourselves on offering students a variety of options to ensure that every educational experience is tailored to each student’s needs and career aspirations.

A range of Bachelor’s degrees in hospitality gives students the opportunity to tailor their degrees with multiple specialisations, ranging from luxury brand management to design to entrepreneurship. Each Bachelor’s degree is awarded in partnership with UK or US-based universities and are endorsed by multiple academic and industry partners including Four Seasons Hotels and Resorts, Ritz Escoffier, Switzerland Tourism and Alessi.

Six beautiful campuses across French and German-speaking Switzerland offer a wide variety of living options, and students are immersed in a hospitality environment from day one. We were ranked no. 1 by i-graduate 2018 for Overall living & arrival, accommodation quality & topic selection, reflecting our dedication to the student experience.

A major part of a hospitality education with us is gaining real-world experience to prepare students for their future careers. Students join our 22,000 alumni global network from their first day on campus, and attend our International Recruitment Forum, with over 100 companies attending each year, twice a year, to recruit from us. Our Career Services team support each student through their journey, providing support and guidance every step of the way.

To discover what a hospitality education with us involves, we run a 1-week introductory course across the summer with Swiss Education Academy, with students staying at one of our school’s campuses and taking introductory classes taught by our lecturers.

For anyone considering a Master’s education or looking to change career paths, we offer professional industry-endorsed master’s programmes and traditional academic master’s degrees in partnership with University of Derby (UK).

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Tower Hamlets Education Business Partnership 2019-10-01T12:03:15+01:00

Tower Hamlets EBP is a charity with nearly 30 years’ experience in delivering programmes and workshops aimed at raising the aspirations of young people through developing employability skills and an understanding of the world of work. We encourage school students to make informed decisions about their futures and develop the skills they need to secure meaningful employment.

Tower Hamlets faces the highest child poverty rate of any UK local authority, and high levels of unemployment remain entrenched between generations. Despite the borough covering Canary Wharf and being bordered by the City, students’ aspirations remain narrow and awareness of workplaces and employer expectations are minimal.

One of our biggest programmes is Work Experience. Our Work Experience programme engages around 2000 students from Tower Hamlets schools every year. These students often do not have networks or connections with people who could offer them work experience placements, so we source these placements for them, using our connections to local businesses.

Placements within the hospitality sector are increasingly in demand from students, so we need more organisations to offer these placements to students. Joining our work experience programme is simple and straightforward; you don’t need any special insurance, risk assessments or DBS checks for staff. Placements are unpaid and usually last one week. Placements happen right across the academic year with a variety of students, so you can pick a date and a type of student (age, area of interest) which best suits your organisation.

Work Experience is crucial for giving young people an insight into the working world and is a key step in improving social mobility within a very deprived area of London.

If you’re interested in joining our programme and providing these life-changing placements for our students, please get in touch for further information.

Contact us on or call our Work Experience team on 020 7655 0300.

We also offer corporate volunteering opportunities, where you can work with our students across a variety of programmes and have a direct impact on their knowledge of the working world and share your knowledge to equip them with essential skills they need for the future.

For more information, contact us on or call our Volunteering team on 020 7655 0300.

For information about all of our programmes, please visit, follow us on Twitter: @TowerHamletsEBP, or find us on LinkedIn: Tower Hamlets EBP.

P&G Professional 2019-10-09T15:22:35+01:00

Procter & Gamble Professional™ is the Away-From-Home division of Procter & Gamble. We leverage P&G’s scale, trusted brands and consumer understanding to meet the business needs for hospitality, foodservice, building cleaning and maintenance, education and care home industries.

Today’s culture of sharing and rating means a spotless reputation is critical to business success. In research conducted by Procter & Gamble Professional, 91% agreed cleanliness was the mark of a good hospitality business. Conversely customers immediately notice unpleasant odours (56%) and dirty or sticky floors (27%) when entering a hotel. Cleanliness is critical in building repeat loyalty and P&G Professional’s range of products guarantee a superior clean throughout your establishment, helping you improve your ratings, customer loyalty and guest experiences.

First impressions and lasting experiences are critical and a top priority for us to make every experience count. Our brand names  – Ariel® Professional, Lenor® Professional, Fairy® Professional, Flash® Professional and Febreze® Professional – are your guarantee and our professional systems are trusted, simple and effective.


  • Ariel Professional Laundry System – Our automated laundry system contains deep cleaning technology, which leaves behind nothing but Ariel’s impeccable 1 Wash Clean. Three Ariel Professional System options can meet all commercial or on premise laundry needs. Ariel Professional Laundry Systems are installed with accurate dispensing equipment and programmable handsets to optimise results.


  • Flash Professional Cleaning System – Our multi-purpose concentrated cleaning system uses just four products for your core cleaning needs: floors, surfaces, bathrooms and odours. Accurate wall mounted dispensing systems deliver cost control and consistent results. Colour coding and language-free icons keep the program safe and simple to use!


  • P&G Professional’s Ready-to-Use Range – Professional products from Fairy and Flash cover cleaning and disinfecting needs in care home kitchens, public/dining areas, and bathrooms. The packaging is colour and number coded to ensure ease of use.

Need to ask us a question? Look no further! You can use our contact form to find out all you need to know about P&G Professional and our cleaning products.