Who we are

The Institute of Hospitality is the professional body for individual managers and aspiring managers working and studying in the hospitality, leisure and tourism (HLT) industry. The Institute has been in existence since the 1930s when it began in the UK.

The Institute's reputation as a membership organisation promoting quality standards and education has grown in its 80 year history resulting in a membership spanning more than 100 countries around the globe.

From HLT students to retired Fellows, the Institute continues to support members' professional development throughout their careers, wherever they are in the world.

The Institute is managed as an educational charity whose primary purpose is “to promote the highest professional standards of management and education in the international hospitality, leisure and tourism industries”.

We exist to benefit members in their professional and career development, whilst continuing to improve and promote industry and management standards into the 21st century.                    



Membership of the Institute of Hospitality provides access to a wide range of benefits, promotes networking with industry contacts and helps members develop professionally to achieve their full potential.

For example, members are informed about pending legislative changes through Institute publications and events; lively seminars, webinars and networking events are held regularly; Institute e-resources are available 24 hours a day and are easily-accessible to global members; and continuing professional development (CPD) tools, resources and events help members build successful hospitality management careers in this fast-moving, exciting industry.

As members grow and succeed in their careers, the Institute awards designatory letters after the names of Institute Associates (AIH), Members (MIH) and Fellows (FIH). The post-nominals are recognised by the industry and acknowledge the members' qualifications, industry experience and commitment to their careers. (Members who wish to enquire about upgrading their membership should contact the Institute's membership department at: membership@instituteofhospitality.org or visit Membership.)

Make certain you get the support you need and the recognition you deserve by joining the industry's only professional body for hospitality managers. Join online now or call us on +44 (0)20 8661 4900.

Qualifications & Accreditation

In February 2018, the Confederation of Tourism and Hospitality (CTH) took over the administration, management and awarding of the Institute of Hospitality's qualifications. Read more about the partnership with CTH and the qualifications available to study.

The Institute is also a recognised and authoritative international body in the field of Accreditation and Endorsement for hospitality, leisure and tourism programmes of learning.

Hospitality Assured

Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. We enable businesses to reach and exceed their full potential by following world class processes, customer service standards and employee engagement.

Great service doesn’t happen by accident.



The Institute of Hospitality is committed to good business practices and is a proud member of PARN (Professional Associations Research Network).

PARN is a network of professional bodies that learn from and share knowledge with each other. Membership of PARN confirms the Institute's commitment to better serving its members.