.

Lightspeed

+44 (0) 20 3695 9599

www.lightspeedhq.co.uk/pos/restaurant

Lightspeed Restaurant is the UK’s leading EPOS system that enables the creation of customisable menus, complete with images and modifiers, the ability to update your floor plan in real time, as well as manage your integrations, staff and loyalty programs — all in one place, specifically designed with restaurateurs in mind.

Whether quick or full service, Lightspeed helps restaurants effortlessly manage staff, menus, ordering, restaurant floors & payments. Features include:

  • Adjustable interface that allows you to edit restaurant floor plans as necessary
  • Self and tableside ordering
  • Easy-to-use customer facing display that reduces mistakes and waiting times
  • Flexible employee permissions
  • Various payment options
  • Environmentally-friendly kitchen display system to improve communication of back-of-house staff
  • An offline backup mode
As the first restaurant management system to receive Oracle certification, Lightspeed simplifies the workflows for thousands of restaurants worldwide.

Hospitality Assured

www.hospitalityassured.com

Email: hello@hospitalityassured.com
Call: 020 3813 4900

Quality is…

  • Understanding our customers’ expectations
  • Communicating what we offer
  • Leadership and support when needed
  • Meticulous planning and communication
  • Effectively managing resources
  • Engaging our teams and giving them endless opportunities
  • Sharing ideas to deliver a fantastic customer experience
  • Learning what we need to do better
  • A catalyst for improvement; a platform for change
  • Striving for excellence
  • Celebration and endorsement when it’s deserved

Quality is everything. Quality is Hospitality Assured

Hospitality Assured, the Standard for Service and Business Excellence. Created for the Industry by the Industry.

Meiko UK Limited

Tel. 01753 215120

www.meiko-uk.co.uk

Meiko UK is a specialist supplier of warewashing equipment, from under counter and pass through models, to rack and flight type machines. Available on many of our machines, Meiko’s GiO reverse osmosis water treatment eliminates water softeners, while delivering the most hygienic washing results that sparkle right out of the machine, with no need for hand polishing. 

We offer all-inclusive ‘No Bills’ ‘peace of mind’ packages with planned maintenance and a guarantee of “No extra Bills” for 3 or 5-years.
Our Regional Sales Managers provide advice nationwide, covering everything from machine selection to our award-winning technical support.

University-Derby

University of Derby Online Learning

+01332 594275

www.derby.ac.uk/online/

Since 2011 the University of Derby Online Learning has provided a breadth of part-time, fully online degrees and short courses, supporting over 3,500 students worldwide to achieve academic success alongside their work, family and life commitments.

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Pitmans LLP

020 7634 4620

www.pitmans.com/

"A law firm with offices in Reading, London and Southampton, it boasts regional leadership with a national reputation for delivering quality advice.  Pitmans’ expertise covers the full spectrum of commercial and private client legal services and its lawyers are recognised as experts in their fields. As a founder member of the combined legal and accounting network, it is able to deliver on the international stage. From banks to entrepreneurs and start-up businesses, clients seek Pitmans’ perspective to ensure that their legal needs are met. They see in Pitmans a team of legal advisers who help them to achieve their personal and commercial objectives."

Fresh-Montgomery-Logo

Fresh Montgomery

+44(0)20 7886 3000

www.freshmontgomery.co.uk

NO-ONE knows the UK and Irish food and hospitality industries better than us. We have SPECIALISED in these sectors since 1999. We work hard to ensure we have INNOVATIVE, MARKET-LEADING events and the best database in the industry. We are DEDICATED to the industry long-term. Hotelympia is the UK's longest-running B2B event. We are also the only organiser who runs events in London, Birmingham, Glasgow, Belfast and Dublin. When it comes to food and hospitality; NOBODY DOES IT BETTER OR BROADER.

 

UCB

 

University College Birmingham

0121 604 1000

www.ucb.ac.uk

Based in the heart of the UK’s biggest regional city, University College Birmingham is highly respected by employers and industry for providing career-focused education and training.
UCB specialises in vocational courses in both the Higher Education and Further Education sectors with a growing portfolio of Apprenticeships.

Uni_of_surrey

University of Surrey

+44 (0)1483 300800

www.surrey.ac.uk/visit-university

The University of Surrey is one of the UK’s top professional, scientific and technological universities. Named as The Times and Sunday Times University of the Year 2016, Surrey has a world-class profile and a leading reputation in teaching and research.

QiT

Quality in Tourism

0845 300 6996

www.qualityintourism.com

A household name within the hospitality, leisure and tourism industry, the Quality in Tourism brand is synonymous with driving up standards and benchmarking businesses. We are performance partners for DMOs, hotels & guesthouses, tourist attractions and professional associations to set and improve standards within the industry and provide consumer insight.

Quality in Tourism has been assessing properties and driving standards across the UK for over 15 years and we are experts in the field, offering advice, support and assessments for tourism & hospitality businesses. Our approach of working alongside those in the industry has given us vast insight into what is required. The quality checks and mystery customer visits that we offer allows us to meet the demands of the more discerning visitor along with showcasing the very best that a property has to offer.

Quality in Tourism operates a revitalised assessment standard focussed on customer satisfaction rather than prescriptive criteria.  Our assessors review the customer experience, supporting operators on their continuous improvement journey whilst providing an accreditation that gives customer confidence.

At the centre of our assessment checks is to add and recognise quality without taking away any of the character and style of the property and services.

Our checks are annual, robust and objective, rather than personal opinion. It’s this impartiality that makes the scheme so strong.

Ecole

Ecole hôtelière de Lausanne

+41 21 785 11 11

www.ehl.edu

Since 1893, the Swiss hotel management school has offered groundbreaking training to prepare their students for global hospitality management careers.  They offer unique university level programs that combine art and science, preparing their students for a wide variety of hospitality management careers across the globe.

glion

Glion Institute of Higher Education

+44 (0) 20 8392 8184

www.glion.co.uk

Glion Institute of Higher Education (GIHE) is a private Swiss institution offering Bachelor Degrees, Postgraduate Diploma, MBA and Master programs in the fields of Hospitality, Tourism, Event, Sports and Entertainment Management, Marketing and Sales, Finance or Luxury. Glion stands out from other hotel management schools in Switzerland because of its truly global student body and its world-class education setting for individual student nurturing.
With two different campuses in Switzerland, one in Glion - above the famous resort of Montreux on the shores of Lake Geneva - one cam- pus in Bulle – in the heart of the Gruyère region – and one campus in the thriving capital city of London, GIHE has the unique advantage of offering to its international student body an ideal, safe and multicultural educational environment.

Glion was voted Best Hospitality Management School at the Worldwide Hospitality Awards 2015.

www.critiquie.com

info@CRITIQUIE.com 

CRITIQUIE is a unique, fully customisable and revolutionary solution which is highly effective at obtaining consumer insight. It’s quick and simple for your customers to use and it’s easy for you too as the data is collated, analysed and provided to you in graphical format. It’s fresh, confidential approach gives you a huge insight into your customers perceptions and enables you to know what works well and what could work better. 

www.cesa.org.uk

020 7793 3030

cesa@publicityworks.biz

The authoritative voice of the catering equipment industry, CESA (The Catering Equipment Suppliers Association) represents over 190 companies who supply, service and maintain all types of commercial catering equipment - from utensils to full kitchen schemes. Its work includes advising legislators on areas such as Brexit, lobbying regulators and informing members and foodservice operators.  It is directly involved in formulating European standards and regulations covering catering equipment – for example, it chairs the Europe-wide Technical Committee that is currently looking at areas as diverse as standardisation of connected kitchen technology and the development of a European Standard for kitchen ventilation systems.   

CESA regularly writes equipment guides for leading foodservice media such as The Caterer.  The Association developed the CFSP training initiative, which is raising professionalism throughout the industry by giving students a holistic understanding of how commercial kitchens operate.  A new training initiative, PFS (principals of Food Service) aims to give newcomers the knowledge they need to understand the industry, to help them make the most of their career choice – and to help them start making a positive contribution.

lolly_logo

Lolly

0800 038 5389

www.itslolly.com

Lolly makes the point of sale simple efficient and dependable, every time, anywhere. Lolly is the UK's leading Windows EPoS software for hospitality, card and contactless payments. With simple to use, powerful cloud analytics including stock inventory management we've got a system for you whether it's a download, single site, or multiple outlets, inside our outside, Lolly's got whatever you need.

Tchibo

Tchibo

01372 736250

www.tchibo-coffee.co.uk

Being one of the largest coffee roasters in the world, there’s no surprise that Tchibo Coffee is the coffee provider for all businesses. Whether it’s a hotel chain, an independent café or an educational facility, Tchibo can guarantee all of our efforts, experience and expertise will go into finding the perfect coffee solution for you.

planday

Planday

020 3630 1574

www.planday.com

Planday is a technology company that was born in a Danish bar. We’ve come a long way since our co-founders first dreamed up a tool that would make scheduling and communicating more straightforward. With over 12 years of experience in the industry, we’re well-placed to provide businesses with a solution that meets their unique needs.

Powered by some of the smartest people in the world, and driven by a growth-centric business model, we’re not only changing the way businesses across the world operate, but also how managers and employees fundamentally interact with each other.

Brookson

01925 235 748

www.brooksonenterprise.co.uk

Brookson has set up over 90,000 businesses since 1995. We have gained extensive knowledge, expertise and unrivalled experience when it comes to what really matters to new businesses.

Over 20 years we have provided top class accountancy services to over 90,000 self-employed professionals and SME's. In this time we have transformed from a small, Warrington-based, accountancy firm into a nationwide group of companies with over 300 employees. Despite this growth, we’ve retained, and pride ourselves on, a friendly, personalised service.

Gallagher

0207 204 6000

www.ajginternational.com

Gallagher offers tailored insurance programmes and coverage for both UK and international clients. It is dedicated to providing local service and support to businesses, backed up by national industry specialism and global reach.
With operations in 34 countries, Gallagher offers client service capabilities in more than 150 countries around the world through a network of correspondent brokers and consultants.
For further information, please visit our website.

Aslotel

01372 362533

asl@aslotel.co.uk

A long established supplier of hotel amenities in the UK, ROI and worldwide, aslotel is a name synonymous with quality and excellence in hotel toiletry and hotel bedroom and bathroom equipment products.

Their portfolio of toiletry brands includes celebrated spa lines, Anne Semonin and Algotherm, Omnisens and Sampar; organic brands that are ecocert and cosmebio approved, environmental products that are EU Ecolabel approved plus leading retail names Atelier Cologne, Azzaro, Clarins, Nuxe, Mugler Cologne and Yves Rocher.

Aslotel has the widest choice in hotel bedroom and bathroom equipment from trusted retail names such as Brabantia, Morphy Richards, and Russell Hobbs plus industry specific brands Ascolia, Miroir Brot and Safemark Systems Safes.

A team of Regional Account Managers is based across the UK and ROI whose details can be found on the aslotel website. Their in-house export division is based at their head office in Surrey.

Westminster Kingsway College

020 7963 4181

www.westking.ac.uk

Westminster Kingsway College is a further education college in central London with Centres in Camden and Westminster offering academic and vocational courses at all levels for 16-18 year olds and adult learners, including BTECs, A-Levels, Apprenticeships, Foundation Degrees, Access to HE, Higher Education, Distance Learning, Employability Training and Short Courses, as well as bespoke training for employers, Apprenticeships and specialist programmes delivered with the Peter Jones Enterprise Academy.

University of West London

0800 036 8888

www.uwl.ac.uk

We serve communities and businesses throughout West London.
We are the University for our region - working closely with:

  • Local government
  • The Local Enterprise Partnerships
  • Regeneration bodies

To enhance the social, cultural and economic lives of the communities we serve.

SpaYse International

0203 011 0550

www.spayse.com

As the leaders in international hospitality recruitment, SpaYse brings together the industry’s best and brightest people for your business. Whatever role you’re looking to fill, our specialist expertise and extensive talent pool means we can match the right people to the right opportunities, every time.

A household name within the hospitality, leisure and tourism industry, the Quality in Tourism brand is synonymous with driving up standards and benchmarking businesses. We are performance partners for DMOs, hotels & guesthouses, tourist attractions and professional associations to set and improve standards within the industry and provide consumer insight.

Quality in Tourism has been assessing properties and driving standards across the UK for over 15 years and we are experts in the field, offering advice, support and assessments for tourism & hospitality businesses. Our approach of working alongside those in the industry has given us vast insight into what is required. The quality checks and mystery customer visits that we offer allows us to meet the demands of the more discerning visitor along with showcasing the very best that a property has to offer.

Quality in Tourism operates a revitalised assessment standard focussed on customer satisfaction rather than prescriptive criteria.  Our assessors review the customer experience, supporting operators on their continuous improvement journey whilst providing an accreditation that gives customer confidence.

At the centre of our assessment checks is to add and recognise quality without taking away any of the character and style of the property and services.

Our checks are annual, robust and objective, rather than personal opinion. It’s this impartiality that makes the scheme so strong.