The case for recruiting and retaining older workers: knowledge pack available
As part of its ongoing campaign to raise awareness of age diversity in the workplace, the Institute of Hospitality is making an official knowledge pack available to both non-members and members.
The 50-page document - The case for recruiting and retaining older workers: a business imperative for the Hospitality sector – has been produced by Capita Consulting on behalf of the Department for Work and Pensions.
The knowledge pack is designed for hospitality sector stakeholders to understand and explain the benefits of older (50+) worker recruitment and retention. The document presents the business rationale for continuing to promote and support ongoing activity on the older worker agenda.
The document does the following:
- Highlights forthcoming demographic changes and the impact that these will have on both customers and employment patterns in the hospitality sector.
- Identifies barriers to older worker participation in the hospitality industry.
- Demonstrates how an older workforce can help address sector challenges (e.g. around skills shortages and poor customer service) via research, case studies and employer stories.
- Provides links to generic and sector specific good practice management guides/articles and information that can be adapted and disseminated to hospitality sector employers.
The pack will be of interest to students, lecturers, and HR departments. The knowledge pack can be used to update ageing workforce issues on websites and in reports, policy, guides, and training materials.
Download Knowledge Pack here
