The standard for service and business excellence
Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses.
The Hospitality Assured process encourages businesses to look at their own operation for the customer’s perspective and to see where improvements should be made to benefit the business. This is done by looking at how businesses score against the criteria in the 9 step standard.
Latest News
Hospitality Assured Awards 2012
Hospitality Assured Forum 2011
Latest News
BaxterStorey achieves ‘world-class’ score for Hospitality Assured accreditation...more>
Institute of Hospitality Annual Lunch and HA Awards 2012...more>
HA Accredited
To see Hospitality Assured accredited Organisations Click Here>>
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Annual Lunch and HA Awards 2012 - £96.00
HA Introduction Pack - £150.00
HA Self Review Pack - £25.00
The Standard - £25.00
This prestigious award demonstrates our continued commitment, enthusiasm, hard word and professionalism to provide high quality, high value customer focused services. Lee Moore, General Manager, Lilleshall National Sports Centre
Trinity Court